Job description

Position Title: Room Attendant

Department: Housekeeping

Reports to: Housekeeping Supervisor, Assistant Executive Housekeeper, or Executive Housekeeper

POSITION PURPOSE:

To clean and stock guest room, to ensure high standards of cleanliness.

EXAMPLES OF DUTIES:

ESSENTIAL FUNCTIONS:

Clean bathtub, toilet, sink, walls, mirrors, tiles. counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.

Strip and make bed, changing bed linens, which may require lifting bedspreads weighing a maximum of 40 lbs.

Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

Replenish amenities. linens. and supplies in guest room.

Push and pull vacuum throughout entire room and empty trash.

Sign for room keys and retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion of room.

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

Associates with irregular attendance, will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry. Associates may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all Associates are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Associates who violate hotel rules and regulations, will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

Respond in a timely manner to guest requests of items such as an iron, safety instructions,

Assistance, directions, and/or other information.

Report all suspicious persons, activities or hazardous conditions to the Security Department.

Turn in all items found in Associate’s working area to hotel lost and found department.

Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Ability to push and/ or pull equipment weighing up to 100 lbs.

Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.

Ability to communicate effectively with other Associates, as well as guests.

Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of 15 rooms as specified by management, o r a standard of 23 minutes for a room and 45 minutes for a suite for checked out rooms. This does not apply to express cleaning of stay over rooms and suites.

Basic ability to comprehend English language sufficient to understand information such as safety labels and instructions and basic guest requests.

QUALIFICATION STANDARDS

Education:

Any combination of education and experience that pro\ides the required knowledge, skills and ability.

Experience:

Prefer some previous housekeeping experience.

Licenses or certificates:

None.

Grooming:

All Associates must maintain a neat, clean and well-groomed appearance (specific standards available).

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Shift:

• Day shift
• Morning shift
• No nights

Work Location: One location

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