Job description
Duties
- Makes reservations for incoming guests based on room availability.
- Interviews incoming guests to determine room assignment.
- Assists clientele in the completion of required forms and registration cards.
- Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.
- Provides statement of non-availability when applicable.
Requirements
Conditions of Employment
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- A one year probationary period may be required.
- Completed and signed DA Form 3433 is required prior to entrance on duty.
- Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
- Employee may be required to stand for extended periods of time.
- In consideration of COVID-19, personnel within this area routinely wear personal protective equipment (cloth face coverings, latex gloves, and face shields) while performing their regular duties.
Qualifications
QUALIFICATION REQUIREMENTS:
Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry. Good verbal communication and customer service skills. One-year hotel front desk experience is preferred.
For more information please see: Position Description
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration:
- The Area of Consideration for this vacancy announcement is STUTTGART, GERMANY. (Military Spouse Preference (MSP), Involuntarily Separated Military Preference (ISMP) and Family Member Preference eligible candidates are included in the area of consideration.)
- If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 15:00 hours (3:00 p.m.) on12/28/2022 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
- Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Allowances, differentials, or incentives will not be paid. Post allowance may be authorized for RFT positions.
- Employment Overseas provides a lot of additional benefits & entitlements, for information click here
- Applicants must comply with the Exceptional Family Member Program, for information click here
- It contains additional information applicants may find useful when applying for our jobs. (To view kit, click this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf). (If URL does not work, copy and paste the URL into browser).
- Information may be requested regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
- Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
- Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.
U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement. In NATO countries, employment under U.S. conditions is restricted by the NATO SOFA to individuals who are nationals of a NATO country. These individuals may not be employed under U.S. employment conditions in the country of their citizenship.
Benefits
Review our benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants can claim the following eligibilities:
- NAF Preference - Family Member Preference (OCONUS ONLY)
- NAF Preference - Involuntarily Separated From the Military
- NAF Preference - Spouse Employment Preference (SEP)
- NAF Priority Consideration - Business Based Action
- NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
- NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
- NAF Priority Consideration - Outside Applicant Veteran (OAV)
- NAF Priority Consideration - Parent of a Veteran (OAV)
- NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)
Your questionnaire responses will be verified against the information submitted in your application .
If multiple resumes are submitted, only the most recent will be reviewed (verified by time stamp).
Referral lists are based on the qualifications stated in the job announcement. Your qualifications MUST be fully described in your resume. In describing your experience, be clear and specific. NO ASSUMPTIONS WILL BE MADE REGARDING YOUR EXPERIENCE.
Benefits
Review our benefits
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents must be submitted with your application:
- Resume
Optional: Job Application (DA Form 3433) will be accepted in place of a Resume.
The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
- Cover Letter
- DD-214/ Statement of Service
- DA 3433
- References (Names, address, telephone and email)
- PCS Orders
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
How to Apply
You may submit your application package using one of the two methods identified below:
- Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 11701516. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
- Manually: Please refer to the "Additional Information" section of this announcement for instructions.
Agency contact information
Stuttgart NAF HRO
Phone
09641-70-593-7026
Email
usarmy.stuttgart.hqda-cpac.mbx.naf@mail.mil
Address
HR-NAF-W6E1AA USAG STUTTGART
DO NOT MAIL
APO, AE 09107
USNext steps
Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
The following documents must be submitted with your application:
- Resume
Optional: Job Application (DA Form 3433) will be accepted in place of a Resume.
The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
- Cover Letter
- DD-214/ Statement of Service
- DA 3433
- References (Names, address, telephone and email)
- PCS Orders
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
This job is open to
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
The area of consideration is Stuttgart, Germany. Open to US Citizens and Non-US Citizens of a NATO Country, except Germany, eligible for employment under US conditions.
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