Job description

The Company: Infuse Hospitality is an innovative company that creates best-in-class experiences in food and beverage, serving more than 25 million square feet of hospitality space throughout North America. Founded in 2016, Infuse brings its industry-leading expertise to expertly craft hospitality solutions for all.

The Concept: Located in the Graduate Hotel in Downtown Providence, Reiners Bar and Game Room is open seven days a week with a menu that consists of high-end pub craft fare and a vast selection of craft beers, wines and inventive cocktails.

All Members of the Infuse Hospitality Team are expected to:

• Serve our guests, team, and vendor partners with passion and care

• Create hospitality experiences that inspire our guests to keep coming back..

• Treat everyone others with fairness and respect .

• Solve problems, get results, and have fun.

• Ensure safety and sanitation standards are never compromised.

• Following all operational policies & procedures including those in the Infuse Team Handbook.

As a Host, you are responsible for building connections with our guests while being passionate about people, welcoming, in control and are there to help ensure quality of facilities and services. Additional responsibilities include but are not limited to:

• Warmly greet guests and seat them at tables or in waiting areas

• Provide guests with menus and answering any initial questions they may have

• Answer telephone calls and respond to inquiries or transfer calls

• Receive and record dining reservations using OpenTable

• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

• Inspect dining and serving areas to ensure cleanliness and proper setup.

Qualifications and Expectations:

• Prior customer service experience in the hospitality industry preferred

• Food Handler Certification

• Good communication skills and phone etiquette

• Flexibility when working alternating shifts (i.e. variety of hours, days, nights, weekends)

• Positive attitude and interpersonal skills along with a strong desire to exceed customer expectations

• Ability to reach, bend, stoop and frequently lift up to 40 pounds.

• Ability to work in a standing position for long periods of time

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical setting:

• Bar
• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: In person

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