Home Care Scheduling Coordinator, Newburgh, NY
Job description
We are looking to hire a Home Care Scheduling Coordinator for a full time position
Scheduling coordinator is a full-time key member of our office.
ALL APPLICANTS MUST BE FULLY VACCINATED AND ONE BOOSTER!!
RESPONSIBILITIES : include but not limited to the following:
* Serve as an office liaison and communicator.
* Interact with families, clients and caregivers regarding provided services.
* Ensure that services are provided as prescribed by the client's Plan of Care
* Answer phone calls professionally and return calls in a timely fashion.
* Timely cover cases relevant to patients needs.
* Document all patient/aide communication in HHA eXchange.
* Assist coordination team to ensure daily coverage of all cases.
*On call rotation is a MUST
*Work closely with HR for compliant aide placements and reporting to HR relevant information.
*Maintain confidentiality regarding all aspects of job responsibilities and compliance with HIPAA Privacy and Security Rules.
* Communicate with employee’s daily to encourage compliance.
* Ensure and encourage aides EVV clocks/Assist with app compliance for clocking.
*Work closely with payroll to ensure time sheet submissions are on time.
*Submit aides sick time to payroll on a weekly basis.
*Maintain all paper records in accordance with policy and procedures.
* Work with Management and Insurances to keep authorizations updated and continual.
* Encourage employees completion of in-service.
*Follow cell phone use, lunch breaks, personal calls, social media and personal email use guidelines.
*MUST work as a team player with all staff members.
* Assist in other duties within office when needed.
*Adhere to and role model the behavior for all staff which reflects respect for all Any-Time Home Care, Inc. policies.
REQUIREMENTS:
On call rotation on weekends a MUST
Bi-lingual (Spanish) preferred
Minimal 2 years of experience preferred but willing to train right candidate.
NHTD and TBI Waiver experience preferred (not required)
Knowledge of HHA eXchange a plus
Knowledge of Medflyt a plus
Excellent and professional customer service skills
Strong computer and writing skills, including knowledge of Microsoft Outlook
Candidate must be Reliable, respectful and conscientious
Detailed oriented
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
- Outpatient
Medical specialties:
- Home Health
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Experience:
- Home Care: 1 year (Preferred)
- Coordination & Scheduling: 1 year (Preferred)
Work Location: In person
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