WHAT YOU WILL BE DOING

The Head of the SBNA Fraud Strategy Unit will lead the development of the firm's fraud strategies in close partnership with our product, operations, technology, and risk management teams. A core component of this position's scope will be leading development of our fraud models and rules and engagement with third party providers and services.

Key responsibilities include partnership across product, risk, and operating areas in the development and implementation of leading-practice fraud controls that balance prudent fraud risk management and good customer experience, ongoing engagement with fraud prevention teams in the performance monitoring of fraud rule and alerts performance, supporting development of robust fraud analytics capabilities, and leading fraud strategic engagement in new product development including the bank's digital transformation.

This position will be expected to engage internally in senior fraud forums as a key member of the Fraud Risk Working Group, Front-Line Product Boards, and be actively engaged with external peers to maintain ongoing industry intelligence and best practice.

Other key responsibilities include:

• Partners with operational risk group to assess Fraud controls to identify any impact relative to organizational initiatives including new products, channels and processes
• Ensuring a robust set of standards and policy exist which depict key risks of processing payments and the controls necessary to be successful
• Leads Fraud related projects ensuring clear business and technical requirements are documented, comprehensive end-to-end testing plans are developed, and implementation is fully coordinated
• Analyzes various types of fraud as well as reviews fraud strategies, evaluates fraud trends, explains fraud losses, identifies and assists with the closure of gaps and related deliverables

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor's Degree or equivalent work experience

Work Experience: 15+ years ; Fraud Risk Management/Controls Experience

Skills And Abilities

• Strong risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment
• Strong knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout
• Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense
• Advanced risk, process, and control validation and/or assessment skills
• Ability to direct, train and guide peers, subordinates and management
• Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston,Pennsylvania-Wyomissing

Organization: Santander Bank N.A.