Job description
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Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on clients' needs.
Building lasting relationships with clients and expanding the client book
Proactively seeking opportunities to introduce additional product for styling and building the client’s wardrobe, in order to enhance the overall brand experience.
Connecting with customers and understanding their needs, such as documenting and communicating customer requests in order to converting customers into clients
Establishing, meeting, and exceeding sales and performance goals
Managing sales team by continually motivating staff to exceed sales and productivity goals, while setting the store standard in fostering a positive, upbeat and energetic atmosphere
Identifying store trends and communicating these trends to the corporate buyer
Accurately and efficiently facilitating and overseeing client purchases and return transactions
Watching for, recognizing, and handling loss prevention situations by displaying exemplary client service
Managing the daily operations of the store through monitoring and managing various levels of store staff and delegating appropriate responsibilities.
Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates
Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image
Maintaining clear, concise, and constructive communication lines open between sales team and corporate office.
Seeking out top talent for the sales team through networking and recruiting
Maintaining employee relations, problem solving, and acting as a leader to the sales team
Lead by example in upholding a professional and positive work environment
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Exceptional communication skills, written and verbal
Excellent people management skills, with the consistent focus of building relationships with customers, team members, and corporate partners
Strong work ethic and leadership qualities
Sharp business acumen, with the ability to analyze sales reports and KPIs to determine business needs and develop strategies
Know how to troubleshoot, problem solve, and work well under pressure
Ability to manage and prioritize multiple projects based on business needs, and meet provided deadlines
Strong organizational and client service skills
Resourceful, hands-on, and able to work with a sense urgency
Ability to lift 10 lbs. and stand for long periods of time on the shop floor
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Associate’s Degree required
Bachelor’s Degree preferred
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Minimum 5 years experience in luxury retail store environment
Minimum 2 years of luxury retail management
Health & Wellbeing Benefits Plan include
- Medical, Dental, Vision, and
- Flexible Spending Accounts (FSA) & Dependent Care Accounts
- Commuter & Parking Saving Accounts
- 401(k) Enrollment - Traditional 401(k)
- Paid Time Off & Sick Leave
- Voluntary Additional Life & Disability Coverage for Spouse and Child(ren)
- Basic Life and Disability
- Short/Long-Term Disability
- Accident & Critical Illness
- Employee Assistance Programs
- Pet Insurance
- Personal Clothing Discount and C lothing Allotment
Note: Availability of the benefits are based on location & employment type and may have certain eligibility requirements. John Varvatos reserves the right to amend or withdraw these benefits at any time.
Pay Range in Houston, TX:
Exact compensation may vary based on skills, experience, and location.
Base Salary:
$80,000/yr - $87,000/yr
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