Opening in the heart of Downtown Los Angeles, The Delphi Hotel is now welcoming guests! The stunningly reimagined space is in the former Standard Hotel. The Delphi will open with a massively overhauled ground floor, as well as a new indoor/outdoor lobby bar – The Delphi Lounge & Coffee | Tea Bar – followed by the roll-out of several more food & beverage concepts over the coming months. The Delphi is a community focused entertainment venue delivering unparalleled experiences for guests in the heart of Downtown Los Angeles. The Delphi will feature a modern day diner, a food truck inspired rooftop with a secret garden, a lobby lounge with an exclusive private omakase bar experience, and an adult playground unlike anything in Downtown Los Angeles. Just as the name suggests, The Delphi will be the epicenter for arts, entertainment and culture in our community.

Salary Range: $170,000 - $200,000 and will be dependent on experience.

Overview:

Crestline Hotels & Resorts is currently hiring for a General Manager to oversee one of Crestline's new Lifestyle hotels. The ultimate mission of this role will be to provide guidance to one of Crestlines multi-million dollar business units by providing strong leadership and unparalleled customer service initiatives.

A strong predictor of success for the General Manager will be the ability to:

• Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
• Develop cohesion with associates and maximize each ones potential
• Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
• Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff

Key Duties & Responsibilities:

• Strong focus and adherence to three of Crestlines key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction your ability to influence and increase these upon starting is key
• Staff Optimization develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
• Develop and get to know key players including Hotel Ownership and Field/Corporate Staff within the first 30 days
• Develop a positive relationship with all Sales staff including onsite Sales as well as the Regional VP of Sales and Corporate Sales & Marketing Leadership

Education and Experience:

• Previous 3-5+ years of General Manager experience within a busy urban Full Service hotel required
• Computer and Office skills required must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
• Experience with hotel information systems and accounting systems
• Premium independent or brand experience highly preferred (Hilton, Hyatt, Marriott)

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.