The Garden-Ville Store Associate is responsible for assisting customers at a Garden-Ville store.

CORE RESPONSIBILITIES

• Greet store visitors in a courteous and professional manner.
• Learn about the store products and bulk materials to better assist customers and facilitate sales.
• Answer the store phones in a professional and timely manner and respond to messages within 24 business hours.
• Use the point of sale (POS) system to ring up customers and process returns, orders, and transfers.
• Operate store machinery, including forklifts and wheel loaders, when needed.
• Report to Store Manager when equipment is in need of maintenance.
• Check basic equipment operating parts – e.g., fluid levels, safety devices, air filters, etc.
• Tend to the grounds and work with the Store Manager to make site improvements.
• Keep garden center grounds neat, clean, safe and organized and assist with routine maintenance.
• Assist with product labeling and pricing.
• Communicate with Store Manager when inventory is damaged or in need of replenishing
• Assist with inventory audits.
• Set up displays and rearrange store items as required.
• Keep the inside displays and shelves well stocked and the bagged goods stocked outside.
• Assist with daily custodial duties, including restroom maintenance.
• Comply with company safety policies and with Occupational Health & Safety Administration (OSHA) regulations
• Other duties as assigned.

REQUIRED SKILLS & QUALIFICATIONS

• Available to work scheduled shifts, including holidays and weekends
• Must exhibit personal grooming and cleanliness fitting for a retail environment
• Must be customer-oriented and exhibit strong customer service skills
• Must be willing to take direction and work well with others
• Must demonstrate some level of problem-solving ability
• Must have the ability to keep accurate records
• Ability to acquire a working knowledge of Garden-Ville products and gardening and landscaping techniques

PREFERRED SKILLS & QUALIFICATIONS

• Completion of some college courses
• Master Gardener certification or previous work in industry
• One to three years of gardening experience
• Experience working a cash register or point of sale system
• Ability to operate standard office equipment, e.g. phone system, printers, fax machines, etc.