Job description
New Holland Financial Center in Lancaster County, PA. Full-time position; approx. 40 hours/week; days and hours may vary based on branch need. Must be available to be scheduled around branch operation hours.
The Teller is responsible for providing an exceptional Financial Center customer experience with passion and enthusiasm while facilitating customer transactions and the referral of bank products and services. Actively promote banking solutions to enhance a customer's service experience and achieve their financial goals. Assist with operational activities and responsibilities. Responsible for traveling to various financial centers as assigned. Schedule and location may vary from day to day.
Responsibilities
- Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
- Accountable for the referral of products and services at the Financial Center. Recognize, demonstrate and follow-through on referral opportunities. Foster relationship building conversations with customers to ensure appropriate products/services are offered and customer needs are met.
- Manage risk by maintaining compliance with applicable regulations, and Fulton policy and procedure to include operational, security and settlement procedures. Use sound judgment to identify and mitigate loss.
- Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
Qualifications
Education
High School Diploma or equivalent. (Preferred)
Experience
6 to 12 months customer service experience. (Required)
Req 18903
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) 5% Match
- 401(k) matching
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Referral program
- Tuition reimbursement
- Vision insurance
- Volunteer time off
- Wellness program
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Work Location: In person
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