We are looking for a full time Aquatics Manager to lead our swim instructors in our Midvale location!

Requirements:

• minimum 1 year in aquatics
• minimum 1 year in management
• a passion for water safety and leadership!

Aquatic Manager:

• 40 hours per week in school (below is a breakdown of how the week should appear)

§ Subject to change based on school's need

o 1 hour per week participating in ATD AM call

o At least 1 shift teaching swim lessons per week, but no more than 3 permanent shifts

o 2-4 hours per week for administrative tasks

o 5-10 hours per week training and conducting instructor assessments. Time based on demand

• Uphold Aqua-Tots Swim Schools Core Values
• Responsible for hiring, training, assessing, coaching and performance of aquatic staff
• Responsible for completing training verification form on all new AT-WSI
• Ensure accurate timesheets and hours that reflect the true schedule for aquatic staff
• Verify time clock with scheduled shifts in WIW prior to payroll
• Complete WSI assessments & co-teaching based on assessment schedule and AT-WSI needs
• Create, maintain, and review instructor schedules
• Oversee substitute instructors and resolve scheduling conflicts
• If no instructor is available for shift, it is the AM's responsibility to cover
• Anticipate staffing needs
• Ensure that all AT-MWSI meet certification requirements
• Ensure quality of Aqua-Tots curriculum
• Develop, mentor, and identify future leaders in the next generation of excellent swim instructors for Aqua-Tots
• Schedule monthly in-services and choose the in-service topic for the month
• Conduct two safety in-services per year following HQ guidelines
• Follow and implement Aqua-Tots Swim Schools customer service guidelines to ensure an exceptional customer experience for every customer
• Ensure quality and progression of lessons
• Communicate effectively with potential and existing customers
• Build relationships with families, know their names and their children's names
• Address aquatic customer concerns, providing a win/win outcome
• Respond to parents within 24 hours of any reported instructor performance concern
• Use the customer-focused principle in each customer interaction
• Report unresolved aquatic complaints to General Manager
• Maintain a CURRENT AT-MWSI Certification
• Collaborate with MIT when providing feedback and implement changes suggested
• Keep up and utilize all curriculum related information from HQ
• Coordinate and manage pool operations - implementing local State/County Health Department standards (1.1.1 Minor Incident-Aquatic Response) guidelines