Job description

Come build a career at a place where your participation with a stunningly unique work environment is as welcomed as it is preserved. We recognize that our success is dependent on the talent of our associates and their personal ownership guided by our strong values, mission statement, and our philosophy of continuous improvement.

The Sandpearl Resort is Hiring for: Front Desk supervisor

• Answer the phone at the front desk to respond to current and prospective guests’ needs
• Book reservations for individuals, and families as required
• Greet all guests with a friendly and hospitable demeanor
• Communicate guests’ requests and complaints to the appropriate department
• Provide local information for shopping, dining, and recreational destinations
• Assist with coordination between Housekeeping and Front Desk
• Ability to take initiative and handle assignments with limited supervision
• Follow all hotel policies and procedures as outlined in the team member handbook
• Maintain cleanliness and order of work area
• Provide excellent customer service skills
• Provide excellent communication skills, both verbal and written
• Ability to interact with guests and share hotel knowledge using personalization such as using the guest name
• Responsible to know all hotel operations to inform each guest
• Assist in couch and counseling
• Assist with training of the on-boarding process of new employees
• Experience with Opera is preferred
• Supervisor experience preferred
• Front Desk experience in a hotel or resort required

Weekend and Holiday availability required.

Benefits offered for Full time positions on the 1st day of the month, following 60 days of employment: Medical/Dental/Life/Aflac Our Company is an equal employment opportunity employer and will not discriminate, or retaliate against any employee or applicant in any manner prohibited by applicable federal, state, or local laws.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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