Job description

Job Summary

PART TIME - FRIDAY THRU SUNDAY

Welcome and assist all members and guests. Responsible for helping to maintain and retain all Spa guests. Make appointments for guest by telephone or in person. Take payment from guest for treatments and products.

• Greet guest, perform check-in duties, including billing, review guest’s itinerary with guest and notify appropriate person of guest’s arrival and schedule appointments for guest either in person or telephone, confirm appointments and cross reference appointments, call late or no-show guest and respond accordingly
• Give information either in person or over the telephone regarding spa procedures, facilities, timetables, policies or special functions
• Prepare day’s itinerary, and consultation packets
• Share feedback regarding member and guests experiences’ with Spa Director
• Return voicemails to members and guests in a timely manner
• Maintain and pleasant demeanor and always be willing to go the extra mile to assist members or guests
• Smile and be friendly, helpful, courteous and professional to all clients, guest, co-workers at all times.
• Maintain a neat and professional demeanor at all times
• Apply to all aspects of daily operating routine, the company values of Rock Barn Golf and Spa.
• Commitment to and demonstration of our Corporate Culture, Vision, Values, and Goals at all times
• Complete in-house orientation program which includes policies and procedures as per the manual and employee handbook
• Maintain current educational notebook
• Participate in all spa activities including staff meetings, educational events, workshops, inventory, or promotions.
• Keep all products stocked; inform supervisor if a requested product is not available
• Keep all guest areas neat and tidy, free from trash
• Assist co-workers as needed
• Maintain a working knowledge of the Spa’s menu items
• Keep desk stocked with necessary supplies and work materials
• Handle cash, credit cards and gift certificates in a professional, confidential and honest manner.
• Assist guest as need requires
• Sell merchandise in retail area
• Ensure retail shelves are dust free and product displays are neat and orderly

Job Specifications

• High school diploma or equivalent; Spa or hospitality experience is a plus
• Must have the ability to get along with others
• Must possess exemplary personal skills and be well organized
• Must be detailed oriented, able to follow directions, and be able to achieve employee and departmental goals
• Must be able to work with minimal direct supervision
• Must be punctual and prepared for each day
• Must be highly serviced oriented

Physical Demands

• Job requires frequent standing for long periods of time on a regular basis as well as occasionally kneeling, crouching and bending.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Schedule:

• Day shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.