Job description

At Dentistry by Design, we show the best patient experience comes from genuine care and concern. Our goal is to ensure every patient is comfortable, to relieve any discomfort and/or gives you the smile you’ve always wanted and deserve!

Dentistry by Design has an immediate opening for a Front Desk Receptionist. We are looking for high energy candidates who consider themselves self-starters. The applicant we are looking for will complement the practice and encourage solid customer service skills.

A. Essential Duties

· Verify patient health, insurance and scan all documents into the patient’s chart.

· Check insurance eligibility and benefits.

· Greet and communicate clearly with patients entering the premises.

· Answer high volume of incoming calls, and answers inquires and return messages to patient/physician/pharmacy calls.

· Check faxes & voicemails regularly, multiple times a day.

· Ability to multitask using the electronic medical records (EMR) system.

· Accurately collect patient payments and balances due at time of check in and/or check out.

· Fulfill all other duties as assigned by clinical coordinator, practice administrator or management.

· Schedule future patient appointments.

· Create and update patient medical history and/or charts.

B. Additional Duties

· Communicate and work regularly with the Office Manager and board-certified Physician

· Perform job responsibilities with strong attention to detail and accuracy

· Move, carry, and lift objects weighing less than 20lbs without assistance

· Abide by all compliance regulations including but not limited to HIPAA and OSHA

Minimum Requirements:

· Strong interpersonal communication skills

· Bilingual preferred

· Demonstrate customer service skills

· 1+ years in the medical field preferred

Experience:

• One year experience in dental field is required.
• Dental Terminology is highly desirable.
• Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required.
• Electronic dental records system knowledge a plus.

Bilingual preferred

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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