Front Desk Receptionist

Full Time
Los Angeles, CA 90043
Posted
Job description

FRONT DESK

Aren't you tired of working a 9-5 where the boss overlooks your contributions)…. Well now is the time to take back your joy, happiness, and pleasure in life.

Here at Taxbox Refund we are looking to bring onboard someone ready to upgrade their life by daring to deliver and be their best self alongside a group of people committed to the community and earning money.

Over the course of tax season you will be amongst people who support you, care about your well being, and challenge you to be your best! Through your commitment to be the best we can promise you, during the next four months you will see yourself grow and be amongst your biggest career accomplishments. We are here to help you every step of the way by providing:

  • Breakfast in the morning so you have the fuel needed to start your day strong
  • Become recognized for all of your hard work through our Employee of the Week selections, on the spot cash bonuses, or other recognition moments
  • Free Lunch Fridays: we know the weeks can get long and we recognize it so you don’t have to bring your lunch

Why do we do all of this? Simple, if we give you the best, you will give us your best! The best starts by understanding that yes we work,but it’s best when you can be amongst co-workers where we are always laughing, everyone encouraging each other to be our best, and we all feel great about making the people in our community become its best.

Job brief

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)
  • Answering questions and addressing complaints

Requirements and skills

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

Job Type: Full-time

Pay: $18.00 - $22.33 per hour

Benefits:

  • Flexible schedule

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Los Angeles, CA 90043: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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