Job description
We are seeking a highly motivated and organized individual to join our team as a Bilingual Front Desk/Assistant.
In this role, you will be responsible for providing exceptional customer service to all clients and guests while performing a variety of administrative and clerical duties. The ideal candidate must be fluent in both English and Spanish, possess excellent communication skills, and have a professional demeanor.
Responsibilities:
- Greet all clients and guests in a professional, friendly, and welcoming manner
- Answer and route phone calls to appropriate personnel
- Manage front desk operations, including scheduling appointments, maintaining office supplies, and keeping the reception area tidy
- Provide bilingual administrative support to the team, including typing, filing, and data entry
- Assist with special projects as assigned
- Respond to customer inquiries via phone and email in a timely and professional manner
- Translate documents and correspondences as needed
- Perform other duties as assigned by management
Qualifications:
- Fluent in both English and Spanish
- High school diploma or equivalent required; associate degree preferred
- 1-2 years of experience in a customer service or administrative support role preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Detail-oriented and able to work independently or as part of a team
If you meet the qualifications for this position and are interested in being part of a dynamic team, please submit your resume and cover letter for consideration. We look forward to hearing from you!
Company Overview:
Epic Personnel Partners, LLC is a privately held woman-owned staffing firm. We value our relationships as well as your time and wish to make the most of all our interactions. We spend time listening to your needs to ensure we fully understand what you are looking for, the challenges you face, and the goals you seek to accomplish by working with us. Our goal is to add value to by sourcing, interviewing, and placing the right person in the right position. We accomplish this by utilizing cutting-edge technology, which enables us to reach out to a larger pool of professionals to identify the best fit.
We do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate.
We have a proven track record of success, providing staffing and recruitment services to clients for more than two decades.
Visit us at epicpp.com to discover more about our organization.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No weekends
- Overtime
Ability to commute/relocate:
- Minooka, IL: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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