Job description

This position is perfect for someone looking to grow with a company. The hours are Mon-Fri 8 am-5 pm, no nights, no weekends and never work a major Holiday!

We are a rapidly growing company with lots of room for growth! People that find success here:

• Enjoy working with people
• Are great listeners with exceptional phone skills
• Have multitasking and time-management skills
• Are able to prioritize tasks
• Possess the ability to be resourceful and proactive when issues arise

Role

• Answer the phone, book and confirm appointments, and assist customers with basic troubleshooting.
• Assist walk-in customers customers
• Work on various projects assigned by management
• Communicate with our customers via email and text.

Required Qualifications

• 1 year of phone experience
• 3 years of customer service experience.
• Proficient in Microsoft Office, scheduling software, and email communication.
• Professional attitude and appearance
• Solid written and verbal communication skills
• Must be able to work Monday - Friday 8 am - 5 pm
• Ability to speak fluent Spanish is a plus

Preferred Qualifications - Starting pay will be higher for individuals with:

• Service Titan Experience
• Garage Door Industry Experience
• 5 plus years of Office Experience

About Us

Lowry Doors – The Professionals Since 1950

We are a garage door company that installs garage doors and openers all along the Wasatch front. We believe that professionalism is both an attitude and a skill set. Professionals are experts in their fields and possess the education and experience to apply theoretical knowledge to practice. They perform consistently at a high level, solve problems, are customer-focused, and promote continuous improvement. A professional's quest for challenge, responsibilities, learning, and development makes the difference between someone investing in a career and someone only doing a job. True professionals also exhibit personal ethics that make them ideal representatives of, and advocates for, an organization's code of ethics.

Mission Statement

We provide and maintain a legacy of professionalism through our honest and quality service and sales to residential and commercial garage door customers.

Vision Statement

To maintain our status as the #1 garage door company in Utah County with our exceptional personnel and offerings and spread our professional legacy across Utah with the latest and best quality of product offerings.

We help each employee grow to their full potential, provide wealth for today and the future, and develop skills to lead their families and community.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 3 years (Preferred)
• Receptionist: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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