Job description

Health and Psychiatry is seeking candidates for Front Desk and Medical scheduler positions. This is a full-time position that includes benefits. We are happy to welcome you to our growing family!

Duties:

By being the front line representative for office, this candidate will greet patients; schedule appointments; maintain records and accounts; and ensure the efficient flow of the office.

• Welcomes patients by greeting patients on the telephone; answering or referring inquiries.

• Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone.

• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

• Comforts patients by anticipating patients' concerns; answering patients' questions; maintaining the reception area.

• Facilitates communication between physicians and patients.

• Ensures availability of treatment information by filing and retrieving patient records.

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.

• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

• Protects patients' rights by maintaining confidentiality of personal and financial information.

• Maintains operations by following policies and procedures; reporting needed changes.

• Contributes to team effort by accomplishing related results as needed.

About us:

At Health & Psychiatry, with offices across Florida, the mission is to offer patients a compassionate health care experience with a deep sense of hope, health, and harmony through customized behavioral health care services. Under the direction of Chief Medical Officer Dinar Sajan, MD, Health & Psychiatry employs a holistic approach towards patient care using cutting-edge treatments and technologies.

Mission:

Our strategic mission is to offer patients a compassionate healthcare experience with a deep sense of hope, health and harmony - through customized behavioral healthcare services.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Oldsmar, FL: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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