Job description

Job description

Job description

We are a longstanding family run practice, managed by a father and son, looking for outgoing front desk staff with strong interpersonal skills to join our dental office. Experience is required, as well as the ability to work with Dentrix software. Our modern, fully digital practice provides restorative care, fixed and removable prosthodontics, extractions, endodontics, and implant restorations.

For 30+ years we have believed in treating our patients and staff like family and are looking for new front office staff who feel suited to this environment. We desire a candidate who enjoys working with people, and sees the value in maintaining organization and a full schedule, so we see the most smiling faces going in and out of our office

Experience with processing dental insurance, dental assisting, and Bi-lingual Spanish are big pluses

Dental Office Front Desk Responsible for:

1. Greeting patients, check-in/check-out, & responding to patient questions and/or concerns

2. Effective and efficient management of the office schedule – keeping the schedule full & responding to changes promptly to fill vacancies.

3. Answering phones, checking messages, and following up.

4. Patient contact, intake, insurance processing, and management of patient charts

5. Managing patient payments, checking emails, sorting mail

6. Scanning documents, checking & printing reports, and sending reports proper entities (ex: eAssist, specialists, etc.)

7. Management of patient forms, treatment plans, insurance information, and medical history

8. Daily & monthly closing

9. Lab case Management

10. Ordering

11. In-Office computer network & software maintenance & management

12. Special projects as needed

Cross-Training/Assisting responsibilities:

1. Sanitizing instruments when needed

2. Sanitizing & cleaning rooms when needed

3. Equipment Maintenance

4. Training Available

Qualifications

- Dental/Medical front desk experience and strong computer skills

- Working knowledge of Dentrix, Gmail, Excel & Google applications

- Great interpersonal and communication skills

- Enjoyment in dealing with people

- excellent organizational & follow-up skills

- Bi-lingual in Spanish & previous dental assisting experience are huge plusses

Job Requirements/ Candidate profile

• Exceptional customer service skills: positivity, friendliness, attentiveness, and patience
• Problem solving and critical thinking skills with ability to overcome challenges
• Team orientated with ability to work well in a collaborative environment
• Computer skills with ability to adapt to new technology

Hours

- Monday - Thursday, every other Saturday(7:30am-1:30pm) And Fridays (Beginning Spring 2023)

- 30-35 hours per week

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Ability to commute/relocate:

• Hightstown, NJ 08520: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years experience do you have working with Dentrix Dental software?

Experience:

• Dentrix: 1 year (Preferred)
• Dental/Medical Office: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: One location

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