Front Desk Agent

Full Time
Greenfield, IN
Posted
Job description

Located conveniently off Interstate 70, our Quality Inn & Suites® hotel is just 30 minutes away from downtown Indianapolis. We also offer a 702-square-feet customizable meeting and event space, whether you're planning a celebration or an important business meeting. We know how important a relaxing hotel stay is when you're preparing for a day of new adventures.

The Quality Inn Hotel Greenfield has openings for Front Desk Agents, part time, 1st and 2nd shifts.

The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

As a Front Desk Agent your responsibilities will include:

  • Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
  • Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
  • Able to work through customer service related issues
  • Any other duties or responsibilities which might be required by a manager supporting, laundry, breakfast and some public area cleaning

Requirements:

  • Available on flexible shifts on Weekday, Weekends and Holidays.
  • Possessing strong written and verbal communication skills
  • Previous hotel front desk experience
  • Proficient with technology

(ref. 46746)

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