Job description

Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Holiday Inn Express & Suites Lincoln, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

· Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.

· Welcome and serve guests in person and over the phone every day.

· Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

Open schedule required including some weekends, evenings and holidays.

To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

Job Type: Full-time

Pay: $15.50 - $16.50 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Opera PMS: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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