Job description
Turf Hotels, Inc. is currently looking for a Food & Beverage Manager. We are looking for someone that is passionate about food who will create exceptional guest experiences and create a work environment where our team members thrive and feel valued. As Food & Beverage Manager, you'll be responsible for assisting in overseeing and directing the daily operation of the Food & Beverage operation and protection of the asset.
Duties and Responsibilities
- Responsible for the setup, service, maintenance and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, if needed.
- Responsible for the setup, service, maintenance and breakdown of the managers reception.
- Recruit, interview and train team members.
- Monitor and develop team member performance to include, but not limited to, providing supervision, conducting coach and counseling and performance evaluations.
- Review all Banquet Event Orders to ensure proper staffing levels for conferences and meetings.
- Maintain a warm and friendly demeanor at all times.
- Respond to guest complaints in a timely manner.
- Monitor and assess product quality, service and guest satisfaction trends, evaluate and address issues and make improvements accordingly.
- Ensure compliance with health, safety, sanitation and alcohol awareness standards.
- Compliance of brand and quality assurance standards.
- Conduct food and beverage inventories monthly.
- Develop weekly staff work schedule, based on forecasted occupancy while monitoring labor costs in accordance with budget.
- Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
- Performs any other duties as requested by general manager.
Education and Experience
- High School Diploma or GED certificate is required.
- College work in related field helpful.
- At least two years of food and beverage experience
- Prior guest service experience in hospitality environment is preferred
- Ability to interpret and perform intermediate computer functions.
- Must be proficient in Outlook, Word and Excel.
All Exempt Managers will receive the following:
- Competitive Pay
- Paid Time Off – Holiday, Vacation and Sick Days
- Great Benefits including Medical and Dental Insurance
- Voluntary Short-Term Disability Insurance
- Long Term Disability
- 401K Retirement Program with a Company match
- Hilton and Turf Hotel Employee Room Night Discounts
- Employee Referral Program - up to $225.00 per referral
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