When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Finance System Support Specialist
Job Class: Management Analyst 3
Agency: Human Services Dept

• Who May Apply: Open to all qualified job seekers
• Date Posted: 05/09/2023
• Closing Date: 05/15/2023
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: Operations / Financial Operations Division - Budgets
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $25.25 - $37.02 / hourly; $52,722 - $77,297 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

* Telework (within Minnesota or neighboring states) and flexible hour options are available. *

The Finance System Support Specialist provides division-wide technical support to the Financial Operations Division (FOD). The division consists of approximately 75 employees who work in a hybrid environment. FOD staff are located in two buildings. Most FOD employees telework full-time, one work unit works onsite full-time, and several other employees work onsite at least one day per week.

The Finance System Support Specialist will:

• Evaluate the division’s current technology-related processes, procedures, and tools and recommend, develop, and implement improvements.
• Serve as the division’s SharePoint and Microsoft Teams Owner to ensure information is organized strategically, FOD can collaborate effectively and efficiently internally and across the agency, and permissions are appropriately managed.
• Serve as the division’s Technical Service Liaison to guarantee FOD staff have the tools they need to be successful, technical issues are resolved promptly, and the division’s technical equipment is managed appropriately.
• Facilitate all technical and non-technical aspects of division on-boarding and off-boarding to ensure FOD supervisors and new hires have positive on-boarding and off-boarding experiences.
• Review and approve access to statewide IT systems, including the StateWide Integrated Financial Tools (SWIFT) system and FOD-owned applications; periodically audit system access to prevent unauthorized access to data.

Minimum Qualifications

Two years of professional experience working with IT systems and coordinating customer solutions. Experience must demonstrate:

• Advanced knowledge of Microsoft SharePoint and Teams including creating and managing sites, permissions, navigation, templates, and data storage best practices.
• Technical knowledge of IT systems management sufficient to understand system roles, identify conflicts, and audit system access.
• Strong customer satisfaction and communication skills sufficient to be able to quickly understand the customer’s problem and find a solution that meets their needs.
• Strong written and verbal communication skills sufficient to provide information effectively and in plain language.
• Advanced creative problem-solving skills sufficient to gain an understanding of the problem that needs to be solved, identify possible solutions, and discern what the incumbent can resolve versus what needs to be escalated.
• Spreadsheet skills sufficient to enter and format data, sort, filter, and develop basic formulas.
• Human relation skills sufficient to develop a large network of subject and technical experts.
• Ability to work within tight and competing deadlines.

Bachelor’s Degree in IT or a related field may substitute for 1 year of professional experience.

Master’s Degree in IT or a related field may substitute for 2 years of professional experience.

Preferred Qualifications

• Experience using SWIFT and knowledge of SWIFT security roles.
• Variety of experiences working effectively with others from different backgrounds and cultures.
• Ability to work within teams that include individuals of varying levels of authority both inside and outside the department.
• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Carly Christenson at carly.christenson@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Erika Mejia at Erika.Mejia@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 12 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.