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Description

Where the Chemistry Happens

Business Unit EC is driving surface solutions! EC employs 11,400 people operating in more than 70 sites worldwide. In 2021, the Coatings division achieved global sales of about €3.4 billion, serving a wide range of industries. We are a global expert in the development, production, and marketing of coatings and solutions, including:

• Innovative and sustainable automotive OEM and refinish coatings
• Decorative paints
• Applied surface treatments for metal, plastic, and glass substrates
• Advanced solutions for sustainability, performance, and digitalization
• New business solutions through our “Innovation Beyond Paint” program

We are seeking a professional like yourself to join our team as a Field Technical Service Representative (FTSR) for the Automotive Coatings Group operating within the USA. In this role, your primary function will be to provide in-depth support to our Rivian Automotive customer, working onsite at the customer account during day / 1st shift operations 5 – 6 days per week.

In this role, you will support the efforts of BASF to assure value to the customer for product technical support, problem investigation, analysis and resolution. You will also assure that coatings material performance meets or exceeds customer expectations and supports business objectives to remain our customer’s supplier of choice.

You will demonstrate the technical and professional expertise needed to enhance BASF’s reputation with the customer. This role controls key performance indicators within product service environments to drive problem resolution and product improvement initiatives critical to customer performance expectations.

As a Field Technical Service Representative, you create chemistry by…

• Providing on-site expertise of products, their application and performance.
• Inspecting and evaluating painted units for defects (e.g., sags, thin paint, drips, craters, orange peel, etc.) providing process recommendations for control and correction.
• Interacting with production team members, maintenance personnel, and management at this customer manufacturing facility.
• Managing technical support activities on your own with minimal supervision.
• Creating written reports, analyzing product and process data, and supporting inventory management and supply as required by the BASF service leader for that location.

Qualifications - BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Your formula for success…

• High school or GED required; advanced degree ideal. Educational and professional background in paint applications or manufacturing.
• 3-5 years expertise in relevant coatings, lab or automotive manufacturing. Topcoat or automated paint application expertise a plus.
• Strong attention to detail.
• Excellent interpersonal skills.
• Strong leadership ability.
• Proficient computer skills and experience. Reporting and data entry duties daily.

You @ BASF

At BASF you get more than just compensation, Medical & Dental. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Our Periodic Table of Benefits includes some additional perks below for starters…

• Flexible Work Arrangements whenever possible
• Retirement Benefits
• Maternity/Paternity Leave, Infertility & Adoption reimbursement
• Mentoring & Development Programs
• Employee Discounts
• Pet insurance
• Matching Donations to your favorite cause
• Access to our BASF Wine Cellar

What are you waiting for? Click Apply now to BELONG@BASF!!

BASF takes security & data privacy very seriously. Will we never request personal or financial information of any kind via e-mail, private text message or direct message on any social media platform or job board. Furthermore, we will never offer a remote position and send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact myhrATbasf.com to report fraud.