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When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs.

Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.

The primary focus is to provide continuing service support for Honeywell’s QCS platforms used in Pulp and Paper & other associated industries. Role is to work out of customer location around Tallahassee FL. Relocation benefits are available.

Key Responsibilities

• Preventive Maintenance, Corrective Maintenance, and Emergency Support maintenance of customer's Honeywell Quality Control Systems, MD, and CD control.
• Troubleshoot and solve system and process related problems.
• Perform sensor verification and calibration.
• Publish critical reporting to customers including Monthly Performance, Results Reports, Correction Action Reports.
• Actively interface with customers at all levels. Ensures customer satisfaction through oral and written communication.
• Provide 7 X 24 emergency support (On Call) to customer as needed
• To provide continuing service support for Honeywell’s QCS platforms used in a heavy industrial environment of Pulp and Paper & other associated industries, more than 50% of the work

YOU MUST HAVE

• Willingness to relocate to Tallahassee Florida
• High School Diploma or equivalent
• 1+ years of Electrical/Electronic Experience or Honeywell QCS Platform Experience

WE VALUE

• Associate degree
• Ability to work safely within the Honeywell/Customer HSE requirements.
• Experience working in a Field Service Technician position
• Be able to work effectively both individually and with a group without need of direct supervision
• Experience using Basic Windows and Microsoft Office
• Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems
• Capable of writing, reviewing, and / or editing various types of technical reports
• Able to conduct formal meetings with customer management personal

Inclusion and Diversity (I&D) is a foundational principle at Honeywell, both because it’s the right thing to do and because it is a fundamental enabler for our business. We actively recruit, develop and retain talent from diverse backgrounds and cultures who bring different experience, perspectives, abilities and ideas. We foster an inclusive environment in which all employees feel valued, respected and accepted.

Inclusion and Diversity is more than a commitment to us, it is the way we work.

Additional Information

• JOB ID: HRD196968
• Category: Customer Experience
• Location: 9440 Phillips Hwy Ste 4,Jacksonville,Florida,32256,United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.