Panasonic Connect - Field Service Tech I

At Panasonic Connect, we connect the power of people and technology to change work, advance society and help connect to tomorrow. Empathy, results, relentlessness and teamwork are the foundations of the Panasonic Connect Culture. Our mission is to elevate the employee experience by empowering individuals to use their voice and have a positive impact on our business. As part of our team, you will push boundaries, take action, and face challenges alongside our customers to innovate experiences that define the changing world of work.

Watch this video to see how we connect talent to opportunity, work to tomorrow and solutions to purpose. Come join our journey!

• Carries out technical assignments to install, modify, and repair factory automation equipment at customer sites, with 100 percent travel weekly.
• Maintains a safe work environment and reports any issues that arise.
• Operates and programs machines, understanding all technical aspects and machine parameter functions.
• Prepares standard equipment documentation and reports to include service reports, Expense reports, and others as directed.
• Provides customers with timely and accurate technical information in a positive and straightforward manner.
• Provides equipment operation and maintenance training to customers employees and fellow field service technicians.
• Prepare and submit documentation for efficient invoicing.
• Maintain company property for safe operation and maximum life.
• Efficiently manage business expenses to maximize profitability.
• Perform routine maintenance on equipment and assist in the establishment of the preventative maintenance schedules with customers and service coordinator.
• Have or obtain a passport
• Have or obtain and maintain a clean driver’s license.
• Travel includes North America with air travel.

• Associates degree in Laser, Electro, or Optics or equivalent is required.
• Two or more years related experience, including troubleshooting.
• Functional PC and appropriate software skills required.
• Ability to use hand tools, meters, gauges, schematics, and jigs to adjust and maintain proper machine calibration and performance.
• Ability to travel extensively 95 percent, primarily, United States, with possibility of Mexico, Canada, and Japan always on short notice. Ability to work independently with little supervision.
• Strong attention to details, meeting deadlines and commitments required. Strong diagnostics and technical aptitude, including knowledge of AC and DC electrical, mechanical, and optical systems.
• Commitment to company Core Values

What We Offer:

• 
  High Performance Culture
• A focus on Diversity, Equity and Inclusion
• Teamwork and Collaboration
• Rewards and Recognition
• Learning & Development Opportunities Across Multiple Business Units
• Competitive compensation packages
• Hybrid work model
• Comprehensive benefits
• Paid Parental Care Leave
• Educational Assistance
• Volunteer time off
• Total Well Being Program
• Employee Referral Program

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.