Job description

This is intended to be a full-time position.

Salary Range: $85K to $115k

ESSENTIAL FUNCTIONS:

• Organize, communicate, and delegate responsibilities and priorities to ensure the successful operation of the department.
• Provide regular and timely feedback that recognizes performance, motivates employees and promotes self-development.
• Communicate with and coach employees on assignments, providing technical expertise as needed.
• Select, train, and develop employees consistent with department/division goals.
• Communicate effectively and actively seek and provide feedback.
• Schedule all repairs and assign priorities, i.e., Technicians, jobs, etc. for which the shop(s) or individual(s) is accountable. Ensure that all repair tasks are performed in a safe and logical manner. Keep abreast of all work in progress.
• Assist Technicians in troubleshooting when requested or required.
• Supervise the inspection and testing of components/machine after repair completion for quality in workmanship and proper operation.
• Effectively communicate with Service Manager on status of work in assigned area.
• Assist Service Administration in managing work in process to minimize expense and maximize cash flow.
• Coordinate with other Shop Supervisors in scheduling repairs and assigning priorities to ensure smooth work flow in shops.
• Review and approve employee time and all work order documentation.
• Effective participation in Cashman Equipment’s Safety program.
• Enable Cashman to achieve its objective of Safely Home. Everyone. Every Day.™ by promoting a positive safety culture and adhering to all company safety policies, procedures and practices.

ADDITIONAL RESPONSIBILITIES:

• Inspect equipment and tooling assigned to the area on a regular basis. Assist support staff with effective control of tooling, literature, etc.
• Control all costs and evaluate all purchases to ensure receiving the best value for funds spent.
• Utilize flat-rating system for the majority of all work quoted in Service Department.
• Assure that warrantable repairs are performed in compliance with warranty guidelines.
• Provide a challenging environment that encourages self-development.

KNOWLEDGE, SKILLS AND ABILITIES:

• Working knowledge of heavy equipment and components through Technician experience, technical training or other work experience.
• Proficient computer technology skills, including ability to utilize company software.
• Knowledge of basic mathematical computations and understanding of financial reports.
• Achieve customer satisfaction through striving for 0% rework.
• Actively participates with and supports the department team.
• Achieves monthly and quarterly stated department goals of customer satisfaction, market dominance, and profitability by providing leadership, direction, and fostering teamwork.
• Achieves a customer focus by providing high quality, cost effective service.
• Provides department staff continuous and timely support through feedback, problem-solving and development opportunities.
• Achieve short-term and long-term department budget goals.
• Ensures adherence to company policies, procedures, practices.

EDUCATION AND EXPERIENCE:

• High School diploma, GED or trade school equivalent.
• Prefer three (3) years supervisory experience and mining industry related experience
• Strong verbal and written communication skills.
• Ability to read and understand materials commonly used in the product service and maintenance function (service and parts manual, technical bulletins, and other related articles).

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Professional appearance and demeanor consistent with position and responsibilities.
• Self-motivated and detail oriented; able to work with minimum supervision.
• Stand/walk 1-4 hours in a day. Sit 5-6 hours in a day.
• Occasionally/frequently lift 50 lbs.
• Must be able to occasionally bend, squat, and climb; including ability to ascend and descend ladders.
• Must use hands for repetitive and simple grasping, pushing, pulling, and fine manipulation.
• Must use feet for repetitive movement when operating equipment controls.
• Must have agility and balance to safely climb on all machines.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Shop and outside environment with exposure to heat, cold, dust, dirt, and noise.
• Field environment with exposure to adverse weather conditions including heat, cold, wind, rain, dust, and dirt.
• Valid Nevada Driver’s License with an acceptable driving record.

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday

Work setting:

• In-person
• Office
• Outdoor work

Ability to commute/relocate:

• Elko, NV 89801: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Leadership: 3 years (Required)
• Heavy Equipment/Mining: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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