Department: Field Service

Reports To: VP Field Service

FLSA Status: Full-Time Exempt

Location: Bethlehem, PA

Job Duties

• Provides input to stratified pricing of all service offers and maintain standard price lists for sharing with Reps, OEMs, and Service Centers.
• Provides input to marketing materials related to aftermarket services to support targeted messaging.
• Uses shipment installed base information and service records in Salesforce.com to identify opportunities for aftermarket service revenue.
• Uses Salesforce.com to record and manage stages of all opportunities from Prospecting to Won or Lost.
• Coordinates sales efforts with established product sales channels so not to create undesired channel conflicts.
• Collaborates with Regional Sales and Executive leadership when conflicts arise.
• Uses approved social media platforms to promote Myers EPS Field Service aftermarket offers in cooperation with Marketing initiatives.
• Creates and manages sales promotions to generate incremental sales opportunities.
• Works closely with Service Centers to leverage relationships they have with end customers to align selling strategies and optimize opportunities.
• Develops KPIs for opportunities, quotations, orders, and attachment rates for aftermarket offers.
• Uses Salesforce.com to trigger maintenance contract renewal notifications, establishes a follow up process and reports on renewal rates.
• Able to establish and attain orders forecasts on a monthly and annual basis using pipeline and analytical data.

Requirements

• Experience in technical or aftermarket service sales
• Proficient use of Salesforce.com for CRM activities
• Strategic, creative thinking, good at execution, ability to work independently
• Passionate, hardworking, ambitious, strongly self-motivated

Education & Experience

• B.A. in Business, Communications, Marketing or related field
• 2+ years previous sales experience with demonstrated knowledge of Salesforce CRM
• Experience working in the electrical or lighting industry preferred

EEO Policy Statement: Myers EPS has always been and remains committed to the principles of equal employment opportunity and non-discrimination for all persons without regard to that person’s membership in any protected class, including but not limited to age, race, color, religion, gender, sexual orientation, preference or identity, pregnancy, genetic information, national origin, handicap or disability, Vietnam era or disabled veteran status, marital status, family responsibilities, and those holding a GED, consistent with business necessity and the safe performance of the job.