Posted

18-Apr-2023

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Facilities Management

Location(s)

Bluffton - South Carolina - United States of America

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Job Summary

The purpose of Facilities Coordinator position to provide assistance to the facility management team to ensure the successful competition of client facility needs. Good customer service is key in this role!

Responsibilities

Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with our clients to ensure customer satisfaction.

Creates and assigns work orders to technicians, subcontractors and vendors. Ensures work is completed and tickets are closed. Assists management with resolving problems.

We check status with the appropriate technician or vendor; Generates scheduled reports on open and closed work orders.

Maintains files on work orders, proposals, vendors and department files. Ensures paperwork submitted by vendors is accurate.

Trains vendors on work order and billing procedures. Creates purchase orders, processes invoices and ensures proper cost center coding.

Assists with the inspections on the facility campus by conducting walk-throughs.

Uses PC and/or PDA for work order system, email and training and assists with process and procedure training.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

High school diploma or general education degree (GED) required. Minimum of two years of related experience and/or training.

Communication and Interpersonal Skills

• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to effectively present information to an internal department and/or large groups of employees.

Financial Knowledge

Requires basic knowledge of financial terms and principles.

Ability to calculate simple figures such as percentages.

Reasoning Ability

• Ability to understand and problem-solve and carry out general instructions in standard situations.
• Requires basic analytical skills.

Other Skills and Abilities

Basic skills with Microsoft Office Outlook, Word, Excel and PowerPoint.

Physical requirements include: stooping, standing, walking throughout facility or campus, climbing stairs and ladders and ability to lift and carry heavy loads of 50 lbs. or more.

Scope of Responsibility

• Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor

Why CBRE?

CBRE prides itself on its RISE values of Respect, integrity, Service and Excellence. CBRE is the global leader in commercial real estate services and investment. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance!

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.