Job description

Hampton by Hilton Visalia is looking for an experienced room attendant / housekeeper to be an Executive Housekeeping Manager. Hampton is a leading hospitality brand, known industry wide for outstanding service. An associate will learn to work as a team in a friendly environment to provide superior guest satisfaction. You will receive training to perform your duties safely and effectively so you have structured expectations.

This position will be considered full time. Hotels are open 24 hours a day, 7 days per week so staff members will be working weekends and holidays.

An Executive Housekeeping Manager will learn the best practices of the hotel and be responsible for training, scheduling staff, and inspecting rooms.

Position Title: Executive Housekeeping Manager / Head Housekeeper

Reports to: General Manager / Assistant General Manager

Qualifications

• Detailed Oriented
• Ability to communicate effectively
• Ability to follow directions and training
• Ability to work unsupervised to follow tasks
• Ability to treat hotel guests and fellow staff members in a friendly and professional manner
• Must be responsible and trustworthy
• Must be able to walk and stand for duration of shift
• Must be able to hold, turn, or twist objects using hands
• Must be able to move, pull, carry, or lift at least 35 pounds
• Must be able to reach up, crouch, bend down, and step up or down as needed to complete tasks
• Must be eligible to work in the United States

Job Duties

• General cleaning of guest rooms including movement of furniture or mattresses to effectively vacuum, dust, wipe, shampoo, wax, mop, and otherwise clean a guest room or public area including removing trash
• Perform deep cleaning to maintain standards of cleanliness for guest rooms and public areas
• Clean glass and mirrors, polish furniture and clean equipment
• Assist and respond to guest requests for toiletries, linen, supplies, package deliveries, cribs, or rollaway beds
• Follow standard operating procedures to safely, efficiently, and effectively clean rooms
• Help maintain and stock work area and supply area
• Report safety and maintenance deficiencies to supervisor
• Turn in guest items to Lost and Found
• Wear required safety equipment when needed to perform job task
• Safely collect soiled lines and assist with laundry including washing, drying, folding, and storing lines
• Attend periodic staff meetings and training to complete Hilton and Hampton Training as well as all other training provided
• Perform other reasonable tasks required to provide a clean, safe, and enjoyable guest stay experience
• Schedule Staffing to ensure an even distribution of workload among housekeeping staff.
• Inspect cleanliness and quality assurance standards to fit Hilton standards
• Train fellow staff members on best practices and safe handling as well as meeting the quality assurance standards of Hilton Hotels.

Benefits

• Earn Paid Time Off
• Potential for Bonuses
• 401K Match
• Employee / Friends and Family Discounts at Hilton properties worldwide

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

COVID-19 considerations:
All local social distancing and masking policies will be followed. Vaccination is not required, but recommended due to the nature of working in an environment with people.

Work Location: In person

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