Job description
Overview:
This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs. Responsibilities:
PREFERRED EDUCATION: Master’s degree in Human Resources or Business
MINIMUM EXPERIENCE: At least two (2) years of experience in a Human Resources Generalist or related position
PREFERRED EXPERIENCE: At least two (2) years of experience in a Human Resources Generalist or related position in a in a health care, clinical, hospital, social services, or community or public health setting.
PREFERRED CERTIFICATIONS/LICENSURE: PHR, SPHR, SHRM-CP, or SHRM - SCP
The Senior Human Resources Generalist delivers a broad range of hands-on human resources (HR) services to the business areas they support to help guide and achieve departmental, business, and organizational goals and objectives that align with the mission and vision of the organization. The Senior Generalist provides policy guidance, HR knowledge, and support to all team members in the areas of talent acquisition, performance management, training and development,
employee life cycle, and employee relations’ concerns. The Senior Generalist also supports departmental and organizational projects and/or assignments to meet the needs of the organization.
employee life cycle, and employee relations’ concerns. The Senior Generalist also supports departmental and organizational projects and/or assignments to meet the needs of the organization.
In addition, the Senior Generalist ensures the quality of HR service delivery through effective collaboration with our HR shared services and centers of excellence team members.
This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.
Essential Duties (at least 5 that are non-negotiable duties and are absolutely pertinent to successfully completing the job without
accommodations):
Qualifications:
accommodations):
- Serves as the secondary point of contact for team members and managers regarding employee relations issues and
- Under the guidance of HR Business Partners and/or HR leadership, ensures employee relations issues are proactively, effectively, and accurately resolved by consistently and fairly interpreting and enforcing company policies and procedures, thoroughly investigating and bringing formal resolution to complaints, and as necessary escalating concerns to HR leadership along with thoughtful recommendations of actions.
- Maintains accurate and complete employee relations records within the case management documentation system.
- Communicates various policies, procedures, laws, standards, and other regulations to employees and leaders, with direction and guidance from HR Business Partners and/or HR leadership as needed.
- Ensure all corrective disciplinary notices for team members are documented and tracked appropriately.
- Support HR Business Partners and HR leadership in activities that enhance employee engagement to increase morale, productivity and retention.
- Provide appropriate and effective performance management guidance to managers to ensure performance issues are identified and addressed.
- Participate in the annual performance management process as directed.
- Facilitate the off-boarding processes and conduct and document exit interviews within the appropriate system.
- Establish and maintain collaborative, credible, and trusting relationships with individuals across a broad range of people and groups, both internal and external to demonstrate the value of HR as a consistent, knowledgeable, trusted, and go to resource.
- Maintain working knowledge of employment law and pending legislative and/or regulatory changes affecting the department, workforce, and/or healthcare industry and make proactive recommendations to the Director of Talent Management on possible changes, updates, or enhancements.
- Effectively utilize our HR shared services and centers of excellence team members to deliver required expertise, resources, and services to address team member’s needs in the areas of talent acquisition, benefits, leave administration, compensation, workforce development, and employee transactions
- Provide a high level of customer service to all employees by responding to customers in a timely manner with accurate information and resolution.
- Manage and effectively respond to all Texas Workforce Commission notices and claims with guidance from HR Business Partners and HR leadership as needed.
- Analyze current policies, processes, and procedures and recommend potential changes, updates, or enhancements.
- Facilitate team member’s successful navigation through HR processes, policies and systems.
- Facilitate the talent review process, including introductory and annual reviews.
- As directed, assists with routine processes, programs, and projects across all functional areas of Human Resources
- Participates in departmental audits and projects, as well as assists in preparing metrics, reports, and presentations.
- Participates in department meetings and continuing education opportunities
- Support the implementation of HR’s strategic plan, programs, communications, and initiatives to meet departmental goals and objectives.
- Maintains confidentiality of all Human Resources and company information and data, as well as ensures adherence and compliance with all laws, rules, regulations, and internal controls specific to the role.
- Models, promotes, and performs all duties in an ethical manner consistent with the overall mission and values of the
- Demonstrate a willingness to be an active participant in initiatives that have fundamental impact on theorganization.
- Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this organization
MINIMUM EDUCATION: Bachelor’s degree in Human Resources or Business
PREFERRED EDUCATION: Master’s degree in Human Resources or Business
MINIMUM EXPERIENCE: At least two (2) years of experience in a Human Resources Generalist or related position
PREFERRED EXPERIENCE: At least two (2) years of experience in a Human Resources Generalist or related position in a in a health care, clinical, hospital, social services, or community or public health setting.
PREFERRED CERTIFICATIONS/LICENSURE: PHR, SPHR, SHRM-CP, or SHRM - SCP
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