• Job Type:Contract

Posted 5 days ago

Job Description:

Duties & Responsibilities:

• Responsible supporting enrollment activities for the department including but not limited to: Provides for smooth day-to-day flow of communications across the department while managing, triaging, and responding to the main department email account. Maintains enrolled student records and processes changes.

• Processes requests (transcripts, degree verifications, letters, etc.) directly or via third party vendors.

• Updates student information and statuses in HGSEs student information system.

• Supports and contributes to completing requests from the department ticketing system (Salesforce).

• Creates and manages all billing files including adjustments and liaises with student accounts office regarding students statuses and billing.

• Maintains operating calendar for the department.

• Updates department website, both internal and external.

• Supports orientation and commencement activities.

• Performs additional office duties, as needed.

Basic Qualifications :

• Minimum 3 years of related experience.

• Overtime may be required during peak periods, including working nights and weekends on occasion.

Additional Qualifications and Skills :

• Bachelors degree preferred; Excellent organizational skills with particular ability to prioritize work in an environment with multiple and conflicting interests; Excellent analytical, interpersonal, and communication skills; Demonstrated ability to work effectively both in a team environment, as well as independently with minimal supervision; Ability to handle complex and confidential information with discretion; Strong background using Microsoft Office suite (including Excel, Access and Outlook); Commitment to high standard of customer service; Creative problem solving ability.

• Experience using student information systems, preferably PeopleSoft; Experience using relational databases.

Additional Job Details:

Duties and Responsibilities:

• Under the direction of the General Manager of Sebastian’s Performs a variety of administrative support duties for the catering operation.

• Strong telephone skills a must, (large volume of calls with many customers-internal & external customer interactions).

• Takes orders over telephone, email, and fax

• Responsible for event ordering, Catermate process

• Ensures accurate and timely processing of all Catering billing including coordinating with IT and Accounting.

• Interface with clients via phone, e-mail-Monitor the Catering email box.

• Heavy computer inputting of event orders into CaterMate event managing system.

• Strong attention to detail

• Strong focus on customer service/ delivery

• May compose, proofread, edit and prepare correspondence, reports and other materials using word processing, spreadsheets and/or databases.

• Performs other duties as assigned.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.