Electronic Services Specialist II

Full Time
Santa Rosa, CA 95403
$24 - $32 an hour
Posted
Job description
At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.
That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.

Redwood Credit Union is looking for a Electronic Services Specialist II that wants something more!
As the Electronic Services Specialist II within our Electronic Services department, you will be responsible for providing technical expertise in administering payment and item processing for Redwood Credit Union. Under limited supervision performs a wide variety of semi-routine accounting, regulatory compliance, clerical, product quality control and technical duties of moderate complexity.
The ideal candidate has:
Expert knowledge in the processing complexities and regulatory requirements for checks, ACH and MDC.
Intermediate processing experience in at least one of the following areas; checks, ACH, and MDC.
Ability to work successfully in a high volume, technically demanding job.
Ability to understand the implications of credit union laws and procedures and apply them.
Ability to troubleshoot a wide variety of member account discrepancies while being sensitive to member issues, confidentiality and discretion.

Compensation:
Base starting range: $ 24.00 to 32.00 per hour.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with employer match, generous holiday and PTO policy, and extensive RCU specific perks like 100% financing for employee purchased homes!

Why work for Redwood Credit Union?
Local financial institution, providing unparalleled service since 1950
Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting
Voted Best Places to Work in the North Bay 17 years in a row.
World-class employee engagement scores
Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

Mandatory Vaccination Policy:
As a condition of employment, new hires must be fully vaccinated against COVID-19 on or before the first day of employment (subject to legally mandated exemptions).
Service ~ Trust ~ People ~ Cooperation
We are an Equal Opportunity Employer

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