Job description

DONOR RELATIONS COORDINATOR

The Westmoreland Food Bank seeks a dynamic mission focused individual for the Donor Relations Coordinator position. 1 in 10 people face hunger and our organization is seeking an individual who wishes to help address the needs of our community.

DIVERSITY STATEMENT: Westmoreland Food Bank seeks to recruit candidates for employment that represent our diverse community in race, gender, religion, sexual orientation, and ability. Inclusive and equitable in our recruitment and retention practices, we are dedicated to uplifting diverse opinions and backgrounds in order to grow and evolve as a welcoming workplace for all.

BASIC JOB FUNCTION

The Donor Relations Coordinator is responsible for supporting core functions of the Development team and fundraising activities at the Westmoreland Food Bank. The position will provide support for the Development Team, including database maintence, stewardship activities, functional and moves management support for the Development Team, particularly the CEO and Director of Development

Primary responsibilities would include:

-Provide data-driven administrative fundraising support to members of the Development and Marketing Team, particularly the CEO and Director of Development, as well as other staff as needed.

-Manage inbound requests to the Development team, providing support/information to meet needs of request or routing to appropriate team member(s)

-Oversee and maintain the DonorPerfect donor database, including processing donations, updating donor records, and conducting prospect research to identify potential donors

-Executing donor stewardship strategy and activities

-Work closely with organization’s teams to provide project management support and pull lists and queries for direct marketing communications.

-Assists with front line customer service, including answering questions, completing department requests and problem resolution, and support the Food Bank’s fundraising efforts and needs, as applicable.

-Performs additional duties and responsibilities as required

Requirements

-Must have well developed communication skills and the ability to work with internal and external contacts

-Must be organized, accurate, detail-oriented, and able to work independently and in teams

-Strong commitment to donor service and thorough understanding of data operations’ role in donor relations.

-Experience using DonorPerfect or another similar database CRM experience strongly preferred

-Minimum of one-year previous experience in a development, fundraising, or other transaction-processing environment requested

-Must be comfortable with Microsoft Office software

Physical Requirements

-The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-Ability to stand or sit for prolonged periods

-Ability to occasional lift 10 pounds or more if needed

-Utilizing keyboarding and fine motor skills

This position is an hourly position and is non-exempt.

COMPENSATION: $18.02 (per hour)

Benefits: Health Care, Dental and Eye Insurance, Life Insurance Benefits, 13 paid vacation days, 5 Personal Wellness Days and 3 Personal Days per year

Westmoreland Food Bank provides equal opportunity in employment for all qualified persons regardless of race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, age, disability, or veteran status. Westmoreland Food Bank is an EEO employer.

This job description may be subject to modification to reflect changes in the requirements or functions of the job.

Job Type: Full-time

Pay: $37,492.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Fundraising: 1 year (Preferred)

Work Location: In person

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