Job description
Salary
$16.48 - $25.54 Hourly
$34,275 - $53,126 Annually
This position is a Pay Band 50
Posting Details
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
This posting is for Certified Dispatcher positions only.
If you are not certified, please submit your job application to Dispatcher-Certified (DPS #18440, 59922) Job Order I.D.132338
Why does the job exist?
The Department of Public Safety Is recruiting for a Certified Dispatcher II candidate which supports the various New Mexico State Police district offices. Trained and certified dispatchers' responsibilities are to operate a complex multi-channel radio console, computerized telephone and teletype system that provides communication to local law enforcement agencies, to answer and assist emergency and non-emergency calls, and direct those calls to appropriate law enforcement personnel. Hired dispatchers will be paid relative to their total years as a Certified Dispatch.
How does it get done?
This position will be responsible for answering calls and assisting emergency and non-emergency calls and direct those calls to appropriate law enforcement personnel. It will also, operate a complex multi-channel radio console, operate a computerized telephone, and operate teletype equipment that provides communication to local law enforcement agencies.
Who are the customers?
The public and law enforcement personnel.
Minimum Qualification
High School Diploma or Equivalent and one (1) year police and/or emergency dispatch experience. Substitutions Apply. See Substitution Table below.
Substitution Table
These combinations of education and experience qualify you for the position:
- Education and years of experience must be related to the purpose of the position.
- If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.
Employment Requirements
Must possess and maintain a valid Driver's License, a current Defensive Driving Course Certification from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.
Continued employment is subject to a national fingerprint-based records check within 30 days of assignment and contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.
Prior to scheduled interview all applicants are required to take and pass the "SHL 911 Operator Test" provided through Workforce Solutions.
Working Conditions
State of New Mexico employees may be impacted by the Public Health Order dated December 19, 2022, which requires facilities licensed or certified by the Centers for Medicare and Medicaid Services ("CMS"), including all hospital types, long-term care facilities, nursing homes, hospice facilities and rehabilitation facilities, as well as assisted living facilities and adult day care settings, to adhere to all COVID-related requirements prescribed by CMS, including, but not limited to masking and staff vaccination.
Work is performed in 24/7 Law enforcement office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and telephone usage with extended periods of sitting. Irregular hours, overtime, swing shifts, graveyard shifts, weekends and/or holidays shifts are required. Minimal travel may be required.
Supplemental Information
Benefits:
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Agency Contact is Melissa Chavarria-Medina, telephone (505)660-2458 or by,: Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
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