Job description

Director of Operations for Wedding Event Facilities

MUST HAVE WEDDING EVENT INDUSTRY EXPERIENCE

New Position!

For Growing Well-Run, and Award-Winning Banquet Event Facility in East Bridgewater, MA (or any of the other Shaphire Events Group Facilities) in MA

$80,000 - $95,000

Come spend your work days leading in an upbeat, high energy, celebratory work environment!

We have an exciting opportunity for a talented Director of Operations, report directly to ownership.

Saphire Events Group, in business for over 40 years and steadily growing, has a great reputation for excellence in our industry.

In its second generation, the Saphire family has been pursuing our passion: creating top-notch, once-in-a-lifetime events for our clients. Widely acclaimed for our attention to detail, both our attentive staff and pristine venues never disappoint. Among our four venues—Saphire Estate, The Villa, Avenir and The Lakehouse—we pride ourselves in providing up-to-date impressive facilities where our staff can expertly create an incredible experience for the biggest events of our clients lives.

We are proud of our amazing team who put in their best effort every day and who create some incredibly memorable experiences for our clients.

In this newly created role, our Director of Operations , will have a fantastic opportunity to impact the organization’s success, and will be a key member of our Senior Leadership team. Our new Director of Operations will manage the following vital functions for us:

Financial Management

· Approves all vendor invoices.

· Reconciles all final bills and ensures any refunds are provided, if necessary.

· Reviews costs and revenue at bars to ensure proper accounting of alcohol and enforces set pouring standards.

· Monitors costing on all menu items.

· Manages vendor list and maintains vendor relations.

· Creates yearly operational budget.

· Evaluates monthly P&L statement and provide analysis of performance.

HR Management

· Reviews with the management team, staffing and training levels to ensure event runs smoothly.

· Creates short-term strategies to manage the increase in demand during peak season.

· Recruits, interviews, and selects employees to fill vacant Event Manager positions.

· Responds to inquiries regarding company policies, procedures and programs.

· Ensures employee annual performance reviews are completed.

· Advises HR and upper management in appropriate resolution of employee issues.

· In coordination with your leadership team, organizes training programs for employees to update their knowledge on relevant regulations and learn proper food service skills.

Client Relations

· Works closely with Sr Event Producer to ensure prompt resolution to client complaints and/or queries.

· Monitors surveys to ensure client satisfaction.

Operations

· Brings inspiring leadership with a focus on team building and development to ensure a synergistic and motivated team energized to execute events with excellence.

- Reviews the Banquet Event Orders to ensure we are fully prepared for the events in the upcoming weeks

- Inspects venues to ensure Event Managers are performing their closing checklists.

- Directly supervises the Operations and Event Managers

· Conducts weekly Operations meetings.

· On site for least 4 events per month for quality control.

· Monitors inventory and breakage through monthly inventory checklists.

· Supervises group food tastings every quarter; acts as host for evening; analyzes survey results.

· Conducts quarterly audits to identify areas of waste and creates programs to reduce expenses

· Identifies areas for advancement in technology that will enhance efficiency, such as the security systems, POS systems, etc.

· Regularly inspects departmental checklists for event producers, event managers and culinary to ensure they are following company procedures and protocols.

· Maintains management guidelines by preparing, updating and recommending operations policies and procedures to President.

Why Consider Working for the Saphire Event Group?

· We are well run, well-staffed with long-term dedicated employees

· Avoid the Boston traffic and work 30 minutes south of Boston in the picturesque, rolling countryside of Norfolk County. Travel between four venues.

WORK SCHEDULE:

Work from home abilities!!

Available every weekend.

We Provide a Generous Salary Based on Experience

We provide great benefits which includes:

Health

Dental

Vision

PTO

401k with match

Life Insurance

Employee appreciation programs

Employee Anniversary programs

Birthday program

Food provided

Excellent opportunity to advance as we continue to grow

Most Importantly, Culture Matters.

We are proud to be certified as an Amazing Workplace through our own employee feedback!

· We are a group of highly motivated and innovative people

· We are also close-knit, support each other, and genuinely like working together.

· Our culture can be described as professional, inclusive, upbeat and fun.

Come join our winning team with a reputation for professional excellence and a great workplace environment!

Qualifications:

Ø Bachelor’s degree helpful.

- Wedding event planning industry experience required.

Ø Knowledge of management and experience in organizational effectiveness and operations management and implementing best practices.

Ø Demonstrated leadership and vision in managing groups, major projects, and new initiatives.

Ø Familiar with budgets.

Ø Excellent interpersonal skills and a good people manager, open to direction and collaborative work style.

Ø Must be proficient with Microsoft office suite.

Ø Commitment to integrity, excellence, and the highest standards of ethics

Be sure to check us out online at https://saphireeventgroup.com/saphire-estate/#venues.

Conveniently located 30 minutes south of Boston in the picturesque, rolling countryside of Plymouth County - travel between locations.

If interested in joining our team of talented event planning and venue professionals, please send resume TODAY!!

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Application Question(s):

• Do you have wedding industry experience?

Work Location: One location

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