Job description

Description

The Spine Team Texas Procedure Scheduler is responsible for scheduling all injections and diagnostic procedures for patients; it will not require the scheduling of any surgeries. Position must maintain active communication regarding patient status/progress with health team members, and health care providers. This position requires the full understanding and active participation in fulfilling the mission of Spine Team Texas and has the support of the Revenue Management office in managing patient financials, preauthorization and precertification. The Procedure Scheduler reports directly to the Clinic Support Manager.

Qualifications

• High School Diploma or Equivalent
• Previous surgery and procedure scheduling experience required.
• Centricity experience preferred.
• Excellent written and oral communication skills.
• Excellent organizational ability.
• Possess the ability to plan and execute work projects.
• Possess the ability to work productively, either independently or with other individuals.
• Proficient in communicating in the English language both written and verbally.

Spine Team Texas Attributes

In order for Spine Team Texas to meet the goals expressed through the company mission statement, it is imperative that all employees possess the following attributes:

• Knowledge – The blending of job related education, skills and experience.
• Quantity – Level of satisfactory output generated in position per unit time.
• Accuracy – Absence of errors.
• Judgment – Capacity to make reasonable decisions.
• Innovation – Imagination and creativity used to better position.
• Appearance & Habits – Personal habits, grooming, uniform / clothing.
• Orderliness – Organization of the individual’s work and work area.
• Courtesy – Respect for feelings of others. Politeness on the job.
• Cooperation – Willingness to help others accomplish their objectives.
• Initiative – Voluntarily starting projects. Attempting non-routine jobs and tasks.
• Reliability – Dependability and trustworthiness.
• Perseverance – Steadfast pursuit of job objectives when faced with unexpected obstacles.
• Stability – Even temperament. Acceptance of unavoidable tension and pressure.
• Alertness – Ability to quickly understand new information and situations.
• Professionalism – Professional actions, communications and attitude.
• Team work – Ability to work in a team for the betterment of staff, patients, and the Company.
• Observance – Observance of Company policies and procedures.
• Attendance – Consistent adherence to work schedule.

Job Responsibilities:

It is the responsibility of the Procedure Scheduler to schedule all injections and diagnostic procedures performed by Spine Team Texas physicians. This position will also be responsible for scheduling post procedure appointments and follow-up appointments. This position will have close interaction with physicians and patients and must comply with all HIPAA regulations at all times. Procedure Scheduler’s may be required to participate in Spine Conference. Quality customer service, maintaining confidentiality, problem solving, and accuracy with work is imperative for this position. Other duties and responsibilities may be required by the Spine Team Texas Clinical Director.

Customer Service

All Spine Team Texas employees are required to maintain the highest level of customer service at all times. Employees must always speak in a kind, courteous and professional manner when dealing with a patient/customer or co-worker. Employees are required to fulfill the Spine Team Texas mission of “Offering an Unparalleled Patient Experience!” All employees must exhibit a spirit of cooperation and positive attitude. Professionalism is to be maintained at all times.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Southlake, TX 76092: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• EMR systems: 2 years (Preferred)
• scheduling diagnostic tests and injections: 2 years (Preferred)

Work Location: One location

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