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Job Summary: Reporting to the Body Shop Manager or designated manager, the Quality Process Lead assures the quality of the detail process "First Time Right" is applied by detailers. The QPL also creates individual assignments for detailers, communicates production goals, and leads the designated lane. Is also the first point of contact per the designated lane.

Responsibilities and Duties include but are not limited to the following:

Provide excellent Leadership:

• • Is responsible for a designated lane in the detail department.
  • Identify the strengths of detailers to effectively create their assignments within the detail process.
  • Inspect the quality of work done by each detailer to meet the production goals.
  • Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
  • Ensure proper techniques and procedures are being implemented by detailers.
  • Maintain a clean and safe work environment. Report all incidents to management immediately.

Perform detail services:

• • Photograph and stage vehicles to ensure focused and clear pictures per detail standards.
  • Document the stock number, vin number, model, make, of each vehicle as well as the customer. Then log information into the V-Trace program.
  • Track the detailers in the assigned lane and document their start time and end time, as well as lost time on each unit.
  • Responsible for the photo booth and its components.
  • Return customer's vehicles in clean condition.

Other:

• • Properly complete all work documentation and entering it in computer program.
  • Advise the designated Manager of all equipment breakdowns and required maintenance immediately.
  • Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents to the Manager. Practice and promote company Core Values.

QUALIFICATIONS:

• High School Diploma or GED
• Valid Driver's License
• Basic Computer Skills
• Organizational Skills
• Leadership/Teamwork mentality
• Willingness to work

LEGAL STUFF:

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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