Job description

If you are an experienced Dental Treatment Coordinator looking for a good place to call your work home, read on...

We are a patient care driven and well-established private practice in Northborough seeking enthusiastic and motivated dental treatment coordinator to join our dynamic team.

We strive to make our practice a welcoming environment that is drama free and somewhere you enjoy coming to every day.

We treat our patients and team like family.

Our vision is to provide high quality family dentistry in a safe and gentle environment and meet our patients’ dental needs, in a professional, compassionate, and personable manner.

We have a passionate and dynamic team that works hard to that end and strives for a great work-life balance.

We would love to find someone who wants to do what is best for their patients in a low-pressure environment with supportive doctors.

Competitive wage (negotiable based on experience)
Paid time off that includes vacation, sick, and holiday pay
Performance Bonuses
Medical/dental benefits
Retirement plan

Requirements:
· Motivated to learn and grow professionally
· Great people skills
· Compassion and patience in managing patients
· Embraces team concept and pursues excellence
· Positive attitude
· Comfortable in using dental management software (i.e. Eaglesoft)

Responsibilities:

• Review your assigned doctor’s schedule for accuracy and productivity daily and weekly.
• Schedule appointments according to the practice's scheduling policy
• Maintain patient records and charts accurately to ensure easy retrieval
• Document all patient activity, treatment, and transactions
• Fill broken appointments and add to "ASAP list"
• Make written financial arrangements/treatment plan estimates with patients before scheduling treatment
• Obtain insurance pre-authorizations in a timely manner
• Follow up on unscheduled treatment daily
• Answer telephone in a warm, friendly voice identifying the office and self
• Meet and greet each patient as a welcome guest to the practice
• Maintain a clean and uncluttered appearance in the reception and front office area
• Answer questions from patients and other team members cheerfully

Schedule:

• 8:00 AM-5:00 PM (Friday closed at 2pm)
• 7:50 AM Morning Team Huddle
• No evenings or weekends.

If this sounds like you, we would love to meet you! Please submit a complete resume with a cover letter explaining more about yourself. We look forward to hearing from you! Please visit our website at: www.northboroughfamilydental.com.

Benefits:

• Medical/Dental/Vision Benefits
• Competitive Pay
• Monthly Production Bonuses
• 401k
• Generous Paid Time Off
• Growth Opportunities
• Stable welcoming environment

Job Type: Full-time

Pay: $24.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Our office has been upgraded with UV filters, air purifiers, and hypochlorous acid foggers.

Experience:

• Dental office: 1 year (Required)

Work Location: One location

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