Job description

SUPPORT STAFF – Busser/Food Runner

DEPT/LOCATION: Monona

REPORTING TO: General Manager

MINIMUM AGE REQUIRMENT: 16 years of age

JOB SUMMARY

A Buck & Honey's support staff member will assist servers and bartenders to create a unique and memorable experience for guests. Support staff may have various roles: host, busser and food runner. Our support staff delivers the art of hospitality with an enthusiastic and friendly attitude using a personal style and unique personality. Weekend availability is strongly preferred.

BUCK & HONEY’S MISSION STATEMENT

Our mission is to consistently deliver creative, yet familiar food in a welcoming and vibrant atmosphere.
We facilitate the fun to ensure each guest has a memorable experience at a great value.

BUCK & HONEY’S CORE VALUES

Empathy: We deeply care about the well-being of our guests and employees.
Inclusion: We are part of a diverse B&H family where everyone is appreciated, respected, and valued.
Fun: We create a welcoming, lively and memorable atmosphere.
Community: We support and have a shared purpose with our communities.

DUTIES AND RESPONSIBILITIES

Guest Interactions

• Acts in a positive manner with coworkers, guests, and public.
• Answers phones (hosts), takes reservations and take-out orders.
• Act as a teammate to all coworkers.

Housekeeping

• Maintains immaculate cleanliness in all areas of the restaurant.
• Performs restroom checks on an hourly basis, ensuring proper levels of supplies (paper towels, soap, toilet paper, etc.).

This job description describes the general nature and scope of responsibilities. Other duties and responsibilities may be assigned.

EDUCATION AND EXPERIENCE

• Minimal experience.

KNOWLEDGE, SKILLS AND ABILIITES

• Strong communication, planning, organizing, problem-solving and time management skills.
• Ability to work cooperatively as a team but can also work independently and pro-actively.
• Strong customer service skills.
• Ability to hold oneself accountable for actions, successes, and failures.
• Ability to be flexible in the work environment and adapt to changing organizational needs.
• Ability to utilize restaurant software and applications (host, dock hand).

WORKING CONDITIONS

• Primarily active work, spending hours at a time standing and walking, exerting up to 25-40 pounds of force.
• See at a distance (20 feet), at close range (12 inches) and distinguish between shape and utilize peripheral vision to avoid potential hazards.
• Hear so that verbal communications can be received, understood, and acted upon.
• Read, write, and perform addition/subtraction calculations.
• Bend, handle, carry, lift, reach, wipe, climb and stoop.
• Walk and stand for up to eight (8) hours.
• Primary working position is standing and walking with occasional stooping, crouching, and kneeling; occasional reaching, carrying, lifting, pushing, pulling, typing, grasping, talking, speaking clearly, hearing and seeing.
• Moderate to loud noise level consistent with a restaurant environment. Outside environmental factors during summer season.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Benefit Conditions:

• Waiting period may apply

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

This Job Is:

• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• Open to applicants who do not have a high school diploma/GED
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education

Tip income:

• Yes

Work Remotely

• No

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Physical setting:

• Casual dining restaurant

Shift:

• 4 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Restaurant Experience: 1 year (Preferred)

Work Location: In person

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