Center Office Assistant at The Learning Experience are responsible for helping the Center Management Team (Center Director and Assistant Director) in running the front office and the center operations. They have an essential ability to apply their business acumen to customer engagement, office administration and organization.

Role Responsibilities:

KEY RESPONSIBILITIE

• Supports Center Management in managing the needs of the Front Office (Customer Engagement, Organization, )
• Supports Center Management in internal classroom operations as needed
• Organizes and maintain key records and system information
• Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
• In partnership with Center Director and Assistant Director, communicate important information to parents and staff

CUSTOMER ENGAGEMENT

• Effectively uses social media channels for parent engagement and retention
• Has a strong understanding of the childcare offerings within the community
• Maintains the lead tracking portal and customer database
• Responsible for communications to families (i.e. billing, newsletters)
• Plans and manages budget for “parent pleasers”

Qualifications:

• 1-3 years’ experience in retail/store management - cross-industry experience is welcome
• Demonstrated leadership ability with a minimum of 1 year of experience in a customer-facing sales setting
• Ability to leverage data to understand the business and make decisions
• Bachelor’s degree preferred

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.