Job description
The Data Center Technician I will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.
Scope:
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Follows established procedures on routine work
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Requires detailed instructions
Your Roles and Responsibilities:
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Assist with installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
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Confirm and label devices, rack and cables.
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Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
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Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
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Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position,
Required Qualifications/Skills:
- High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
- Excellent verbal and written communication skills in English
- Ability to respond to any On-Call request within 1 hour, while on-call
- Understanding of how to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
- Familiarity with working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
- Ability to adapt to changing priorities, conditions, and circumstances
- Strong organization skills
- Working knowledge of computer hardware
- Understanding of networking components and infrastructures
- Knowledge of copper and fiber testers
- Excellent troubleshooting skills
- Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
- Familiarity with cable management and knowledge of how to run fiber and copper in a data center
- Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
- Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
- Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
- Ability to learn new software
Preferred Qualifications:
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Certifications in Data Center technologies are desired
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Hands on experience in electrical, HVAC, and data center infrastructures
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Familiarity with ticketing systems
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Working knowledge of networking components and infrastructures, including Wi-Fi
Physical Demand & Work Environment:
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Physically assist in moving and racking equipment.
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Able to safely lift and move a minimum of fifty (50) pounds
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Must have the ability to perform office-related tasks which may include prolonged sitting or standing
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Must have the ability to move from place to place within an office environment
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Must be able to use a computer
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Must have the ability to communicate effectively
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Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
What can Astreya offer you?
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Employment in the fast-growing IT space providing you with a variety of career options
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Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
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Introduction to new ways of working and awesome technologies
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Career paths to help you establish where you want to go
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Focus on internal promotion and internal mobility - we love to build teams from within
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Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
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Education Assistance
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Dedicated management to provide you with on point leadership and care
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Numerous on the job perks
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Market competitive compensation and insurance, health and wellness benefits
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