Job description

Essential Functions:

• Develop adequate scheduling to balance customer volume with associate needs.
• Comply with all state, county and local weights and measures laws and labeling requirements.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items.
• Promote sales through intercom announcements.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Understand the store’s layout and be able to locate products.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Ensure proper temperatures in cases and coolers are maintained.
• Adhere to all local, state, and federal health and civil code including local weights and measures laws in addition to labeling regulations.
• Order, rotate, cull, and maintain backroom levels according to store and company policy and procedures.
• Observe scheduled shift operating hours.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
• Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position

Must be 18 or older

Desired Previous Job Experience:

• High school diploma or equivalent
• Second language: speaking, reading and/or writing
• Management experience
• Produce experience
• Completion of the WAFC Retail Management Certificate

Physical Demands:

• Lifting up to 75# from 12” to waist throughout the shift.
• Lifting up to 75# from waist to shoulder throughout the shift.
• Lifting up to 30# from shoulder to overhead throughout shift.
• Lifting up to 60# from floor to waist throughout shift.
• Lifting up to 40# from floor to shoulder throughout shift.
• Lifting up to 40# from floor to overhead throughout shift.
• Items lifted will include produce, boxes of produce, and juice.
• Some lifting 40# to70# from floor to shoulder and overhead.
• Carrying produce boxes with both hands.
• Pushing and pulling carts, six wheelers, and floor jacks.
• Gripping with handgrip throughout shift.
• Reaching at arm’s length, forward bending, squatting and static crouching throughout shift.
• Wrist position of neutral, palm up, palm down throughout shift.
• Rotation of trunk in all directions, static reaching with both hands and kneeling throughout shift.
• Standing and walking on concrete, mats, carpet and asphalt throughout shift.
• Climbing stairs, ladders, and step stools.
• Operating a pallet jack.
• Using hands to finger, handle, and/or feel objects, tools or controls.

Tools and Equipment

Knives, knife holders, paring knives, safety cutters, hoses, pallet jacks, carts and boxes.

Work Surface

Tables, racks, prep tables, carpet and tile floor.

Length of Work Day/Week

8 hours with breaks at 2-hour intervals. Workweek of up to 48 hours.

Other Job Requirements

• Basic math
• Seeing
• Touch
• Hearing
• Reading English
• Writing English
• Speaking English

Environment

Cold coolers, sales floor, inside building, backrooms and dusty conditions.

Disclaimer

The physical requirements, job duties, elements, responsibilities, skill, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and may not be all of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or as the work environment requires.

Job Type: Full-time

Pay: $16.80 - $19.40 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Salt Lake City, UT 84116: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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