Job description

CSR role in Augusta, Maine 04330

Temp. to Hire Role

Required Education: High School Diploma/GED or Equivalent Experience
Required Experience: 6 - 12 Months (Customer service or related area dealing with customers.)

Responsibilities:

• Responsible for assisting all customers with order entries and any inquiries regarding the product and service.
• In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible.
• Solves customer problems and deals with a variety of concrete variables in situations where standardization exists.
• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
• Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.
• Input customer orders and customer credits.
• Input invoicing information accurately and in a timely manner.
• Assist customers with orders and problems.
• Work directly with outside sales team regarding customers.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Perform administrative responsibilities such as checking faxes and mail daily, writing sample requests and special orders when necessary.
• Attend training and Customer Service meetings.
• Answer phones and performs other related duties as assigned.

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Regards,

Neha Prajapat_Senior Executive Talent Acquisition

Contact: 312-777-9784, Email: nehap@wintegrityDOTcom

LinkedIn: https://www.linkedin.com/in/neha-prajapat-6b350476/

23560 Haggerty Rd., Farmington Hills, MI 48335

Job Type: Contract
Part-time hours: 40 per week

Salary: $15.00 - $17.50 per hour

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Experience:

• Inbound: 3 years (Preferred)
• Outbound: 3 years (Preferred)

Work Location: On the road

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