Job description
Greetings!
I hope you are doing great!
This is Zaffar from Pro IT Inc. I'm conducting a job search for the role of "Customer Service Representative/Insurance Agent" with one of our clients in Plano, TX. Please go through the job description below and let me know if you are interested in the position mentioned below.
Job Description:
Responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
- Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
- Works with other departments to complete customer requests as needed, and minimize escalations.
Qualifications:
a) High School Diploma or equivalent
b) Insuarance domain experience
Job Type: Full-time
Salary: $17.00 - $20.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: One location
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