Job description

Do you want a $1 increase every 3 months? Do you want the ability to earn unlimited monthly commission on top of hourly pay? Do you want rapid career advancement? Do you want career stability? If you answer YES, then UCB, Inc. is your next employer!

United Collection Bureau, Inc. is immediately hiring Customer Service Representatives for the Jeffersonville, IN office. Serving the financial industry since 1959 and still growing, UCB Customer Service Representatives work with consumers to find the best financial solutions for their situation. Join the UCB team today to receive paid training and an excellent benefits package. At UCB you are part of an inclusive team which is supportive and encouraging, ensuring you are set up for success!

Job Duties:

• Conduct friendly and professional inbound and outbound phone calls
• Inform consumers of their current account status
• Assist consumers in finding the best financial solutions
• Provide accurate record of consumer calls through account documentation

Preferred Skills:

• Basic computer knowledge
• Phone Etiquette
• Self-Motivated
• Goal Oriented
• Excellent Attendance
• Spanish Speaking

Required:

• High School Diploma
• Ability to pass a background check - clear of felonies or charges involving theft

Hours of Operation & Location:

Monday-Friday, 8am-4pm with the exception of one night from 1pm-9pm once a week.

200 Patrol Road, Suite 300, Jeffersonville, IN 47130

***UCB, Inc. is operating in-office, and will be for the foreseeable future.***

UCB provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Inclusive of minority and disadvantaged groups
• LGBTQ+ friendly workplace
• Age-inclusive

Job Type: Full-time

Pay: $16.00 per hour

Check us out on Facebook!

https://www.facebook.com/UCBJeffersonvilleIN

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Ability to commute/relocate:

• Jeffersonville, IN 47130: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer Support & Client Services Occupations: 1 year (Preferred)

Work Location: One location

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