RefrigiWear is searching for an experienced and professional Customer Service Rep. to join our Arden Hills, MN team.

We offer a competitive hourly rate with a bonus program. We provide a robust benefits package including health, dental, vision, a 401(k) with generous company match, life and wellness plans, and considerate paid time off (PTO).

ABOUT REFRIGIWEAR, INC.

RefrigiWear, Inc. is the industry's leading manufacturer of insulated industrial workwear, accessories, and person-protective equipment for subzero temperatures, inclement weather, and low-visibility environments. Our gear is tougher than the conditions our clients face and can help to tackle any job - and we mean any job. We eat, sleep, and breathe our purpose - creating better products for working in the cold and other harsh conditions. RefrigiWear helps get the job done, whatever the weather! That's our company promise and why we've earned the trust of millions of industrial workers over the years.

We have a strong family culture where employees come first. That's why we offer competitive pay, great benefits, and even better perks! We have a fantastic work-life balance!

This position is located in the Arden Hills, MN office.

Interested in the Day to Day Responsibilities?

• Ensures quality customer service at the highest level
• Order entry process orders received via phone, web, fax and email
• Answer a high volume of incoming calls and emails from customers; returns calls and emails timely
• Assist customers with product questions
• Process RMA's for returns and repairs
• Process quotations and follow up with customer
• Perform inside sales and up selling.
• Special projects when requested
• Rotate weekly between answering phone calls and order/transaction processing.

What's your background?

• 2-4 years of Customer Service and Order Entry experience
• Leadership qualities and experience
• Excellent written and verbal communication
• Microsoft Office skills; Outlook, Word, Excel
• Must be able to multitask and have a high level of attention to detail
• Excellent time management, organizational, problem solving and analytical skills
• Ability to work independently and without direction
• Must have a positive attitude and be a team player
• Associate Degree preferred

ARE YOU READY TO JOIN OUR TEAM?

If you feel you'll be perfect as our Customer Service Rep., apply now using our initial 3-minute, mobile-friendly application.