Job description

Customer Driven Staffing has been in business and operating in Florida more than 20 years. We provide an extensive number of services to our clients in Winter Haven, Auburndale, Lakeland, Tampa, Clearwater, Brandon and throughout the surrounding areas. Our Company seeks a motivated & dedicated experienced Customer Service Rep/Office Clerk that thrives in challenging and demanding working environments. This position offers the opportunity grow with a Company expanding its Florida operations over the next five years in this region and throughout the State! We are seeking a Customer Service Rep/Office Clerk for Winter Haven, Auburndale Florida.

Payrate/Hourly BOE $15-16

Schedule: Sunday 1AM-7AM, Sunday- Tuesday 7PM-7AM-

Experience with data entry preferred.

Night Shift

SUMMARY: Perform clerical and office work as assigned. Work involves standard clerical duties of a highly procedural nature including filing, sorting, and mathematical computations, posting data, keeping records and operating office machines. Assists Billing Supervisor and Operations Supervisor with miscellaneous tasks. Communicates closely with our customers.

ESSENTIAL FUNCTIONS:

1. Checks in drivers as they arrive at our facilities and coordinates with the dock personnel for the assignment of doors for loading or unloading.

2. Performs clerical work such as entering orders and receipts into our WMS system.

3. Prints all documentation needed for unloading and loading of trucks such as pick tickets, check sheets, lot labels, put away sheets, bills of lading, and receipt notices.

4. Works closely with the operations for printing special request documents and inventories.

5. Performs all filing by customer and date.

6. Answers telephones and personal inquiries, routes visitors and calls to the appropriate personnel, and schedules all appointments for inbound and outbound carriers.

7. Operates a variety of office equipment.

8. Sorts and files correspondence, reports and other materials, alphabetically, numerically, or by other established classification.

9. Works closely with the operations to make sure the necessary supplies are in stock.

10. Performs clerical work such as entering orders and receipts into customers’ dedicated WMS systems, when applicable.

11. Review all documentation and ensure the SOP’s, are being followed.

12. Make sure the cycle count reports are printed daily per our SOP’s, counted and signed by the supervisor of each facility. Other applicable tasks, as needed.

QUALIFICATIONS: Education and Training: Graduation from high school or GED and two years of general clerical and customer service experience in a warehouse environment; or any equivalent combination of education and experience which would provide the desired knowledge, abilities and skills.

Knowledge of SAP and Coke Operations a plus.

Knowledge, Skills, and Abilities:

·Some knowledge of business communications.

· Some knowledge of office practices, methods and procedures.

· Experience in a warehousing environment using Warehouse Management systems.

· Ability to operate a variety of modern office equipment, including computers and other electronic equipment; ability to type.

· Ability to perform clerical work of standard difficulty.

· Ability to write legibly, use proper grammar and punctuation and to follow oral and written instructions.

· Ability to work at routine assignments for extended periods as needed.

· Ability to pay close attention to detail.

· Ability to work in a constant state of alertness and safe manner.

Statements included in the job description do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as circumstances change.

Customer Driven Staffing is an Equal Opportunity Employer

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Experience level:

• 1 year

Shift:

• 10 hour shift
• Night shift
• Overnight shift

Weekly day range:

• Every weekend
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Auburndale, FL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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