Job description

We're looking for an experienced and well-spoken individual who has a willingness to learn and an interest in providing customer service. The successful candidate will be asked to answer incoming customer service calls, and will play a vital role in helping customers resolve any technical issues they may be experiencing. We're looking for a responsible, organized candidate who can effectively communicate with customers, learn new product features quickly and is proficient with basic computer skills.

Responsibilities:

• Speak with customers on the phone.
• Provide excellent customer service.
• Take accurate notes.
• Manage time effectively.
• Handle customer complaints and problems.
• Follow up on customer data.
• Deal with angry or upset customers.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Strafford, MO 65757: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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