Job description
Come join the team! Pest Control Technicians, Inc. is a family run business looking to expand our office team! We are looking for someone to fill the role of Customer Service/Office Manager to manage calls, provide best solutions to all callers, and help keep our office running smoothly. As a Customer Service/Office Manager, you will be the first point of contact for our company with both new and existing clients.
Responsibilities
- Answer, screen and respond to phone calls
- Provide solutions, pricing, and contracts for new clients
- Respond to current client requests
- Perform other clerical office duties such as filing, photocopying, data entry, office supply inventory
- Schedule appointments
- Oversee the Customer Service team and ensure task completion.
Skills
- Proven work experience as phone based Customer Service Rep, Sales Rep, or similar role
- Strong organizational skills
- Office Management experience
- Solid written and verbal communication skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Upbeat disposition
Opportunities for advancement!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Norristown, PA 19401: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer Support & Client Services Occupations: 5 years (Preferred)
Work Location: In person
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