Job description

About us

Sheridan. Be part of something greater. Your career awaits…join us!

Sheridan Ohio (Sheridan OH) was founded in 1985 in Brimfield, OH as The Press of Ohio. We were well known as a high-caliber print provider to the healthcare, education, biotech, and industrial vertical markets. Our reputation for embracing new technologies and developing sophisticated system controls rivaled our obsessive approach to customer care.

Our work environment includes:

• Modern office setting
• Full coffee area
• Employee Cafeteria

Job Summary:

Distribute job information to customers and internal departments to facilitate movement of a job through the plant, at the direction of and as a support to, Customer Service Representatives.

Essentials Duties:

• Provide administrative support to department aiding CSR’s in all phases of job preparation; requires learning TECHNIQUE system functions
• Daily communication with internal and external customers to respond to inquiries or to secure necessary information.
• Maintains accurate and timely filing system of library books and master job files.
• Prepares transmittals for shipping finished goods and other materials.
• Prepares shipping files for processing through Mail List Services.
• Enters new orders into TECHNIQUE
• Submits Requests for Quotes into the Monarch system.
• Enters job information received from customers, salesperson, and CSR’s into TECHNIQUE for both new and reprinted titles.
• Coordinate and check-in customers materials in the form of copy or film
• Other duties as assigned, including but not limited to, switchboard/receptionist relief coverage, miscellaneous errands, and special projects at request of CSR’s, back up to Order Entry, etc

Basic Qualifications:

• Requires a willingness to learn all business and manufacturing processes.
• Must possess great oral and written communication skills.
• Must possess a capacity and willingness to learn a variety of computer software applications including, but not limited to, order entry and job ticket system.
• Strong organizational skills.
• Ability to multitask and prioritize workload.
• Advance knowledge in Microsoft Office Word, Excel, and Outlook

DESIRED SKILLS AND ABILITIES:

• Familiar with Technique Operating system
• Understanding of basic printing concepts and terminology

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Experience level:

• Under 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Kent, OH 44240: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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